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Auckland DHB Allied Health Auckland City Hospital

Public Service, Allied Health

Allied Health - Social Work : Adult & Women's Health Clinical Support

Adult Social Work
The Adult Social Work Service provides initial assessment and on-going intervention to all medical and surgical wards and some outpatient clinics, including the Adult Emergency Department, the Department of Critical Care Medicine, Admission & Planning Unit, Orthopaedics, Urology, Renal Services, Liver services, and General Medical and Surgery. The role of the social worker is to assess and support the patient and their family/Whanau in relation to their emotional, psychological, social and practical needs. Social workers are part of an inter-disciplinary team and work closely with physiotherapists and occupational therapists to co-ordinate a safe discharge.

On discharge from the hospital, the social worker may refer patients to appropriate community support services. Social workers are available Monday to Friday from 7:30am to 4:00pm. An afterhours service is provided to the hospital for acute emergency situations. The majority of these referrals come from the Adult Emergency Department, Admission & Planning Unit and Department of Critical Care. This service is available outside of usual hours during the week and over the weekend and on public holidays.

Contact Details:
Clinical Lead – Social Work (Adult)
Phone: (09) 307 4949 ext. 22687


Women’s Health Social Work
The Women’s Health Social Work team practices from a trauma-informed, relationship-based approach and provides holistic social work services to women and their whānau across a variety of inpatient, outpatient and community health settings. Service areas include Fertility Plus, Community Maternity, High Risk Maternity, Maternal Foetal Medicine, Gynaecology and Gynae/Oncology, Recurrent Pregnancy Loss, Epsom Day Unit and the Neonatal Intensive Care Unit. The role of the Women’s Health social worker includes undertaking psychosocial assessment, therapeutic counselling, advocacy, pre-decision and post-procedural counselling, and grief and loss support. The team also has a key role in working alongside LMC Midwives with wahine hapū and whānau in pregnancy and coordinating multi-agency/multi-disciplinary risk assessment and safety planning often in the context of family violence and child protection worries. They partner closely with a range of community agencies to ensure continued support in the community. Social Workers are available Monday to Friday from 7:30am - 4:00pm, a weekend on-call service is available Friday 5:00pm – Monday 8:00am and on public holidays from 8:00am - 6:00pm.

Contact Details:
Clinical Lead – Social Work (Women's Health)
Phone: (09) 307 4949 ext. 22687

Email for referrals/enquiries:

This page was last updated at 1:42PM on November 26, 2020.