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Auckland DHB Audiology Service

Public Service, Allied Health, ENT/ Head & Neck Surgery


Auckland District Health Board Audiology Service

Auckland DHB Audiology holds clinics at Greenlane Clinical Centre, Starship Children's Hospital and Waitakere Hospital.

The Audiology service provides full audiology services to the paediatric population of ADHB and Waitemata DHB including diagnosing hearing loss, fitting of hearing aids and auditory processing assessments. There is a small service for complex needs ADHB adults.



  Auckland District Health Board
Universal Newborn Hearing Screening

All babies who are born in ADHB are offered hearing screening tests within their first month of life with the aim of testing a baby’s hearing before they leave hospital. Outpatient clinics are provided in the community to ensure babies not seen in hospital or born at home are offered the screening.

Babies that have a diagnosed hearing loss will be fitted with hearing aids within a few months of birth.

For more information on Universal Newborn Hearing Screening please visit www.nsu.govt.nz  or call the Newborn Hearing Screening office at Auckland District Health Board on (09) 307 4949 ext: 25020.

For more information on Newborn Hearing Screening, see Your Baby's Hearing Screening

Referral Expectations

Referrals are accepted for children aged newborn right through to school leavers. High priority is given if they have had serious illnesses (e.g. meningitis) or trauma where hearing could be affected or have significant speech delay.

We do not accept adult referrals for routine hearing tests.

The eligibility criteria for adult hearing aid fitting is very restricted, as follows:

1:  The patient must have a hearing loss average of 65dB in the worst 3 frequencies of .5 kHz to 4 kHz (in the better ear)


2:  The patient has a hearing loss (of any degree) and one of the following:

  • A visual impairment (details outlined below*)
  • An intellectual disability
  • A physical disability impacting upon the patient's ability to communicate safely and effectively

* Vision: The patient’s corrected vision with lenses does not exceed 6/24 in the person's better eye or they have membership to the NZ Royal Foundation of the Blind).

ADHB will see the patient while the hearing aid is still under warranty and/or for 6 years if they still meet the eligibility criteria for ADHB.

Procedures / Treatments

  • Auditory Processing Testing

    Children with an auditory processing disorder (APD) can typically hear information at normal levels but have difficulty attending to, storing, locating, retrieving and clarifying that information to make it useful for academic and social purposes.… More

  • Hearing Loss and Treatment

    Hearing loss can be divided into two types: conductive hearing loss (caused by some sort of mechanical problem in the external or middle ear) or sensorineural hearing loss (caused by disorders of the inner ear, hearing nerve or associated brain structures).… More

  • Auditory Brainstem Response Testing

    An Auditory Brainstem Response test (ABR) evaluates how well the sounds travel along the hearing nerve pathways to the brainstem.… More

  • Visual Reinforcement Audiometry

    Visual Reinforcement Audiometry (VRA) is a behavioural audiometric test obtained in a sound-proof room.… More

  • Play Audiometry

    Appropriate for testing children from 30 months through to five years of age.… More

  • Otoacoustic Emission Testing

    Otoacoustic Emission (OAE) testing measures the status of the inner ear (cochlea), specifically hair cell function.… More

  • Pure Tone Audiometry

    Pure-tone Audiometry is a behavioural test used to determine hearing sensitivity and is conducted in a soundproof room.… More

  • Speech Testing

    Word recognition/speech discrimination tests the ability to hear correctly a set of words or sentences.… More

  • Tympanometry and Acoustic Reflex Testing

    Tympanometry measures the function of the middle ear. A small soft probe is placed in the ear canal then the response of the ear drum to pressure changes is measured.… More

  • Adult Hearing Aid Assessments

    ADHB provides adult hearing aid fitting services only to those who meet the criteria for the Enable Hearing Aid Funding Scheme or have a hearing loss greater than 65 dB in each ear.… More

Document Downloads


Please click here for Greenlane Clinical Centre parking, public transport and refreshment information.

Contact Details

Greenlane Clinical Centre contact number (09) 638 9909

Starship Hospital contact number (09) 367 0000

Click Here for a map of Starship Hospital

Email contact for both sites please email audiology@adhb.govt.nz

Starship Audiology
2 Park Road

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Street Address

Starship Audiology
2 Park Road

Postal Address

Starship Child Health
Private Bag 92 024
Auckland Mail Centre
Auckland 1142
New Zealand

This page was last updated at 11:45AM on August 12, 2021. This information is reviewed and edited by Auckland DHB Audiology Service.