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Capital & Coast DHB Audiology Service

Public Service


The Audiology Department offers the following services for children and adults in the Wellington region (City, Porirua City & Kapiti Coast):

  • hearing evaluation (tests) for children & adults including:
    • pure tone audiometry
    • impedance audiometry
    • otoacoustic emissions screening
    • behavioural observation audiometry
    • auditory brainstem response testing
    • auditory steady state response audiometry
    • speech audiometry
  • auditory processing disorder evaluation & therapy
  • co-ordinated educational assessments with Ministry of Education Hearing Advisors
  • hearing aid assessment, fittings & follow up service
  • consultation on the clinical aspects of hearing and tinnitus
  • newborn hearing screening
  • hearing conservation information
  • we maintain close contact with the hospitals' ENT (ear nose & throat) and other specialty services, referring patients with appropriate hearing and balance (inner ear vestibular) symptoms
  • public hearing health outreach, research & education e.g. the risks posed by loud music for permanent hearing loss to professional musicians, young people and the general public

We offer state-of-the-art facilities and provide clinical and research assistance to several New Zealand and international universities.

Our Staff

Wendy Poludore Professional Leader Audiology/Audiologist
Wally Potts Audiologist
Louise Thompson Audiologist
Caitlin Kengmana Audiologist
Ji Hye Park Audiologist
Ellen Derbyshire Health Assistant Audiology
Caroline Bees Health Assistant Audiology


Mon – Fri 8:00 AM – 4:30 PM

Referral Expectations

Please obtain a referral from your GP or any associated health professional before booking an appointment.

Common Conditions / Procedures / Treatments

  • Adult Hearing - Preventing Hearing Loss

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  • Behavioural observation audiometry

    For the young or intellectually disabled child, play is the most meaningful route to an accurate assessment of hearing levels.… More

  • Benign paroxysmal positioning vertigo

    Benign paroxysmal positioning vertigo (BPPV) is the commonest cause of vertigo related to inner ear dysfunction.… More

  • Caring for your hearing aids

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  • Children's hearing - preventing noise damage

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  • Do you hear well? (adult)

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  • Don't dance your hearing away

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  • Earache

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  • Ear pain on aeroplanes

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  • Ear wax

    Excess ear wax is a common reason for loss of hearing.… More PDF

  • Glue ear

    Glue Ear (otitis media) is defined by the presence of sticky mucus in the middle ear behind the ear drum.… More PDF

  • Hearing aid assessment, fitting & follow up services

    Two thirds of hearing aid fittings in New Zealand are paid for by a third party (Government) funding agency.… More

  • Hearing Aid Fitting Service

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  • Hearing loss

    Hearing loss is popularly divided into two types: conductive hearing loss (caused by some sort of mechanical problem in the external or middle ear) or sensorineural hearing loss (caused by disorders of the inner ear, hearing nerve or associated brain structures).… More PDF

  • Hearing Tactics

    An information brochure to assist you to live with hearing loss or impairment More PDF

  • Helpful Communication Tips

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  • Keeping an eye on your child's hearing: B4 school hearing screening - samoan

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  • Keeping an eye on your child's hearing: B4 school hearing screening - simplified chinese

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  • Keeping an eye on your child's hearing: B4 school hearing screening - traditional chinese

    keeping-eye-your-childs-hearing-b4-school-hearing-screening-traditional-chinese-version More

  • Keeping an eye on your child's hearing: B4 school hearing screening - english

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  • Keeping an eye on your child's hearing: B4 school hearing screening - hindi

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  • Keeping an eye on your child's hearing: B4 school hearing screening - korean

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  • Keeping an eye on your child's hearing: B4 school hearing screening - te reo Maori

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  • Keeping an eye on your child's hearing: B4 school hearing screening - tongan

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  • Meniere's disease

    Meniere's disease is strictly characterised by the presence of all of the following: progressive and fluctuant hearing loss, vertigo, tinnitus and a sense of ear fullness.… More

  • Musicians and hearing loss - Save your ears for music

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  • Musicians ear plugs

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  • Newborn hearing screening

    At C&CDHB Newborn Hearing Screening is routinely performed in all babies born in its region. It is coordinated by Women's Health in association with the Audiology Department at C&CDHB.… More

  • Newborn hearing screening - your baby's hearing screen

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  • Newborn hearing screen - referral to audiologist

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  • Newborn hearing screening results

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  • Repeat newborn hearing screen

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  • Noise around the home

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  • Noise Induced Hearing Loss

    Noise induced hearing loss has commonly been associated with the building, manufacturing and engineering industries historically.… More

  • Otoacoustic emissions

    Many people are surprised to learn that the ear emits sound all of its own.… More

  • Personal stereo and hearing loss

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  • Tinnitus

    Tinnitus is the perception of sound by a person in the absence of an external acoustic stimulus.… More PDF

  • Tympanometry & acoustic reflex procedures

    Tympanometry (or immittance audiometry) uses sound and air pressure to check middle ear function.… More

  • Your child's speech and hearing checklist

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Hearing test services for children and adults are provided at no charge (eligible NZ citizens & residents).

At C&CDHB hearing aids are provided at cost price (wholesale) plus 10% of the cost of the hearing aid for non community card holders and 5% for community card holders.

All NZ residents are eligible for a government hearing aid subsidy of $511.11 for one or $1022.22 for two hearing aids. Community card holders are charged for their hearing aids at cost price (wholesale) plus 5%.

If you think that you may be eligible for third party assistance please ask.


For information about visiting hours, refreshments, public transport, parking, accommodation, pharmacy, security, charges etc at Wellington Hospital please click on the link Wellington Hospital.

Contact Details

Wellington Hospital - Nga Puna Waiora


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Kenepuru Community Hospital - Te Hohipera o Kenepuru


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This page was last updated at 12:18PM on February 2, 2017. This information is reviewed and edited by Capital & Coast DHB Audiology Service.