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Capital & Coast DHB Audiology Service

Public Service


8:00 AM to 4:30 PM.


The Audiology Department offers the following services for children and adults in the Wellington region (Wellington City, Porirua City & Kapiti Coast):

  • Newborn Hearing Screening Diagnostic Follow-Up and Surveillance Follow-Up
  • ABR - Auditory Brainstem Response Electrophysiological Test of Hearing
  • OAEs - Otoacoustic Emissions Test of Cochlear Function
  • Acoustic Immittance Measures of Middle Ear Function
  • BOA -  Behavioural Observation Audiometry 
  • VRA - Visual Reinforcement Audiometry for Children 6 to 36 months or for Patients with the Cognitive Skills of that Age Group
  • Play Audiometry for Children 36 months to 5 Years or for Patients with the Cognitive Skills of that Age Group
  • Hearing Aid Assessment, Fitting, and Follow-Up for Children
  • Assessment and Management of Auditory Processing Disorder 
  • Diagnostic Adult Hearing Assessment
  • Assessment for the Purpose of Ototoxic Monitoring
  • Hearing Aid Assessment and Fitting for Eligible Adults (please see eligibility criteria below)
  • Tinnitus Assessment and Counselling
  • Fitting of Ear moulds, Swim plugs, and Ear plugs 
  • Drop In Hearing Aid Repair Clinics for Children and Adults fitted with Hearing Aids by our Service (bookings not necessary):

Wellington Hospital Thursday 1.30pm - 4.30pm

Kenepuru Hospital Tuesday 1.00pm - 4.00pm

  • ENT (Ear Nose and Throat) Support Clinics.

Clinics are based at Wellington Hospital and Kenepuru Community Hospital.


Audiologists are healthcare professionals who study, identify, assess, and manage disorders of the auditory and vestibular systems. Audiologists provide audiological rehabilitation to children and adults of all ages. Audiologists select, fit, and dispense amplification systems such as hearing aids, remote microphone systems, and assistive listening devices. Audiologists prevent hearing loss through the provision and fitting of hearing protective devices, consultation on the effects of noise on hearing, and consumer education.

 Our Staff

Wendy Poludore Professional Leader Audiology/Audiologist MNZAS
Wally Potts Audiology Clinician
Louise Thompson Audiologist MNZAS
Lauren Mola Audiologist MNZAS
Mingcai Li Audiologist
Stephanie Spehar Audiologist
Caroline Bees Health Assistant Audiology
Lisa Magson Receptionist/Administrator Wellington
Kathy Rhodes Receptionist/Administrator Kenepuru


8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

Referral Expectations

Referrals are accepted from GPs, medical specialists, hearing therapists, community healthcare workers including vision hearing technicians, public health nurses and ear nurse specialists, as well as the Ministry of Education advisers on deaf children, resource teachers of the deaf, and speech language therapists.

Please email your referrals to:



Hearing assessments for children and adults are provided at no charge (eligible NZ citizens & residents).

Hearing aids and rehabilitation services for children are provided at no charge (eligible NZ citizens & residents).

Hearing aid eligibility criteria for adults are determined by hearing severity and financial need. 

Adults who are eligible for hearing aid assessments and fittings through CCDHB are 16 years of age or older, do not qualify for funding for hearing aids through ACC or Veteran's Affairs, and meet one of the following sets of criteria:

A. Have a documented moderately-severe or greater hearing loss in the better hearing ear of 56dBHL or greater (three frequency pure tone average 500Hz - 4kHz) and hold a current community services card.

Eligible adults are charged for their hearing aids at cost price (wholesale) plus 5%.

All NZ residents are eligible for a government hearing aid subsidy of $511.11 for one or $1022.22 for two hearing aids.

B. Meet one of the specific Ministry of Health Hearing Aid Funding Scheme eligibility criteria of:

  • Dual or Multiple Disabilities
  • Moderately-Severe Hearing Loss since Childhood

Document Downloads


For information about visiting hours, refreshments, public transport, parking, accommodation, pharmacy, security, charges etc at Wellington Hospital please click on the link Wellington Hospital.

Contact Details

Wellington Hospital - Nga Puna Waiora


More details…

This page was last updated at 11:50AM on May 18, 2020. This information is reviewed and edited by Capital & Coast DHB Audiology Service.