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Lakes DHB Audiology

Public Service


8:00 AM to 4:30 PM.


The Audiology Department offers full hearing assessments and hearing aid fittings for all ages.

Services are provided by three full time audiologists, two are MNZAS and one new graduate. Administrative support is provided by Lakes DHB staff.

Our primary role is assessing children and adults referred by medical practitioners, educational personnel and health care workers in the community. We also support the Ear, Nose and Throat specialists in outpatient clinics.

Services include:

0 months to 16 years - Diagnostic hearing assessment (tests chosen based on the age of the child)

  • Auditory Brainstem Response Testing
  • Visual Reinforcement Audiometry
  • Play Audiometry
  • Child Hearing Test / Puretone Audiometry
  • Speech Testing
  • Otoacoustic Emission Testing
  • Immittance Audiometry
  • Auditory Processing Disorder Testing

16 years and over - Diagnostic hearing assessment

  • Puretone Audiometry
  • Speech Testing
  • Immittance Audiometry
  • Auditory Processing Disorder Testing
  • Ototoxic Monitoring

Hearing aid service

  • We see all children until 16 yrs old or 21 if they are attending university.
  • For adult hearing aid fitting services: only for those who meet the criteria for the 'Enable Hearing Aid Funding Scheme' or those with a Community Services Card or those with severe to profound hearing loss.
  • Hearing aid repairs.
  • We do not see patients for ACC or Veterans affairs.


Where to find us: see the Rotorua Hospital map here.

We also provide visiting services to Taupō Hospital.



Name  Role  Extension Number 
Aura Ramos  Audiologist (Team Leader)  7919
Charmalika Abeyewardene  Audiologist  7919 
Evelyn Adamos Audiologist  7919 
  Administrative Support  7919 


8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

Referral Expectations

Most referrals come from medical practitioners, educational personnel and health care workers in the community.


New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.

Non-residents may be required to pay for their health care.

Click here to read more about eligibility for funded care at Lakes DHB.


Click here to find your nearest community pharmacy.


Click on the location links for more information on your trip to Rotorua Hospital or Taupō Hospital, including:

Other Useful Links: (New Zealand Audiological Society) (Audiology training programme – has good links within site) (good resource for links on all subjects relating to hearing loss)

Contact Details

Rotorua Hospital


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Taupō Hospital


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This page was last updated at 10:04AM on March 12, 2020. This information is reviewed and edited by Lakes DHB Audiology.