Health social workers are specialised professionals and provide services to people using the services of Lakes District Health Board - Rotorua and Taupō. We work collaboratively with the patient, their family/whanau and other multi/inter disciplinary teams and interagency teams.
Health social workers can assist with:
- Helping individuals, families and whanau in making their own decisions about community based care.
- Providing information and helping families access resources in the hospital and the community.
- Providing support and health-related short term counselling.
- Advocating for and negotiating on behalf of individuals, families and whanau.
- Helping with planning and discharge (referrals to other agencies in the community is part of this).
Issues that may arise when in hospital:
- Health, sickness and disability issues
- Carer stress
- Coping strategies
- Family violence
- Elder abuse
- Low mood
- Legal issues e.g. Power of Attorney
- Relationshp issues that are impacting on health
Health social workers are service based; situated in inpatient, outpatient and community settings. They can be found at the following locations:
|Physical Health Services||Mental Health Services|
|Surgical Unit||Infant, Child and Adolescent Mental Health (iCAMHS)|
|Orthopaedic Unit||Adult Community Mental Health & Addiction Services|
|Medical Unit||Mental Health Service for Older People (MHSOP)|
|Older Persons and Rehabilitation Unit||Taupō Mental Health|
| Woman, Child and Family Service
(Maternal; Neonatal and Child Health)
|District Nursing (Community Health)|
|Taupō Hospital (Generic Physical Health)|
|Shelley Kirk||Professional Lead Social Work||(07) 349 8755 Ext 8050|
People have the right to ask for or decline health social work services and also have a right to be treated in accordance with the Health & Disabilities Act.
New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.
Non-residents may be required to pay for their health care.
Click here to read more about eligibility for funded care at Lakes DHB.
Click here to find your nearest community pharmacy.
(07) 376 1000
(07) 376 1003
38 Kotare Street
38 Kotare Street
PO Box 841
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This page was last updated at 11:23AM on March 16, 2020. This information is reviewed and edited by Lakes DHB Social Work.