North Auckland, West Auckland > Public Hospital Services > Waitematā District Health Board (WDHB) >

Waitematā DHB Occupational Therapy - Community

Public Service, Allied Health, Community, Community Health


8:00 AM to 4:30 PM.


About the Service

Working as part of a multi-disciplinary team, community Occupational Therapists assess the occupational performance associated with everyday tasks. Interventions are patient centred and are aimed at working with patient and carer/whānau needs.


Interventions include:

  • Education and advice to improve occupational performance.
  • Rehabilitation programmes aimed at improving the outcomes of occupational performance.
  • Advice and/or assistance with applications for home modifications and accessible environment
  • Assessment and advice regarding the provision of standard wheelchairs, seating and lying for activities of daily living.
  • Cognition screening.
  • Fatigue & pain management through adapting occupations, life style design.

Referral Expectations

According to service specifications provided by the funder, referrals to allied health Community Occupational Therapy are taken from:

  • Self or, with the patient’s permission: - family/whānau GPs, hospital staff, specialists and other health professionals.


Entry Criteria

  • Patients who are unable to safely carry out activities of daily living due to a temporary or long-term disability or illness. 
  •  Adults over the age of 16 years.


Referrals are not accepted for the following:

  • Referrals that are for simple equipment only, (e.g. hand-rails), and do not require a full occupational performance or functional assessment.  Information is given to client and family as to where this equipment can be obtained for their installation.
  • Children under the age of 16 years are to be referred to Child Development Services.
  • Residents living in Residential Homes/ Care Facilities who require ongoing treatment.
  • People with mental health and behavioural disabilities.
  • Assessment of complex wheelchair and level two seating (refer to Mobility Solutions).
  • ACC clients (apart from those requiring equipment-based intervention up to six weeks post discharge from an acute setting.).
  • People who require specialist occupational therapy assessment and intervention e.g. driving assessments.
  • Vocational rehab, return to work and workstation assessments
  • Provision of wheelchairs and mobility scooters for outings to access the community


Please telephone the Referral Screener for all requests, information and advice:
Phone: (09) 486 8945 ext 43222 (8.00am - 4.30pm; Monday to Friday)
Email: (for referrals)


8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

Except on Public Holidays


North Auckland, West Auckland