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Auckland DHB Allied Health Services - Occupational Therapy

Public Service, Community


The Adult Community Occupational Therapy Service provides rehabilitation utilising the Person, Environment and Occupation model of care, to optimise clients’ health and well-being in the community.

Occupational Therapists assess the level of functional ability of clients who, through a temporary or permanent illness or disability, cannot safely or independently carry out roles and meaningful occupations, in looking after themselves (self-care), participating actively in life (leisure), and contributing to their community (productivity).

This service provides comprehensive assessment in the home and the implementation of interventions for what are often complex functional problems i.e. practical advice and strategies, alternative adaptive techniques, provision of assistive equipment (often customised) and home modifications. Occupational Therapists act in an advisory capacity for other providers around the design of home modifications for people with disabilities and consult for therapists when a client's living situation has multifaceted functional issues impacting on discharge planning.

Equipment can be privately rented or purchased for outdoor mobility, or for visiting relatives. There are a number of equipment providers in Auckland that can be sourced via the Internet. 

What to expect:

The Occupational Therapist will visit the client at their home and undertake an assessment of:

  • home environment
  • function (physical and/or cognitive)
  • ability to perform activities of daily living
  • needs and those of your caregiver(s).

The client/whànau and therapist will problem solve to identify areas of limitations and strengths, and work together to achieve outcomes to optimise health and wellbeing.

Referral Expectations

Referrals can be sent by appropriate health professionals through the e-Referral system.

Referrals accepted for this service:

  • Advice regarding the practical implications of living with disability or illness
  • Problem solving to improve abilities and safety
  • Teaching of adaptive techniques
  • Advice and assistance with essential home modifications
  • Recommendations for and provision of essential equipment (therapists are accredited assessors enabling them to access Ministry of Health funding for essential equipment and home alterations).
  • Referrals can be sent by appropriate health professionals through the e-Referral system.

Referrals not accepted for this service:

  • We are not able to accept 'equipment only' referrals when no assessment is required.
  • Referrals exclusively for a housing support letter for social housing transfer, with no identified Occupational Therapy needs

ACC clients
Please refer directly to ACC as they can organise for a private Occupational Therapy assessment.

Contact Details

This page was last updated at 11:09AM on October 27, 2021. This information is reviewed and edited by Auckland DHB Allied Health Services - Occupational Therapy.