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South Auckland, East Auckland > Public Hospital Services > Te Whatu Ora – Health New Zealand Counties Manukau >

Community Health Service | Counties Manukau | Te Whatu Ora

Public Service, Community, Community Health

Continence Service

This service provides continence support and assessments for people from the age of 4 with bowel and bladder problems. Please note - children accepted to the service need to have a condition which affects their normal growth and development.

Your continence assessment may include:

·         An appointment with the Continence Nurse or Pelvic Health Physiotherapist

·         Assessment of bladder and bowel problems

·         Bladder diary

·         Bladder ultrasound scan

From this assessment a treatment plan will be discussed with you and agreed upon to improve your symptoms. This may include:

·         Education and support to you and your carers

·         Pelvic floor exercises +/- bladder retraining

·         Bowel management programmes

·         Advice on continence products and the supply of products where the Ministry of Health Continence Service Specifications criteria are met.

·         Referral on to other specialist services such as Urology as needed

NOTE: Products are NOT a first line treatment and will be offered to those that meet criteria

GP referral - Information required

1.      Incontinence needs to have been an issue for longer than 3 months.

2.      New Zealand citizen or permanent resident

3.      Those aged 4-10 years with a condition that affects their normal development.

Frequently asked questions:

1.      Will I get supplied with pads?

A full assessment needs to be done to see if continence products are required and meet the Ministry of Health Criteria.

2.      How can I get a referral to the service?

Your GP or other healthcare professional can refer via e-referral

Resources:

Continence NZ

Counties Manukau pelvic health physio’s video

Children with soiling issues “the poo in you”

Phone: Continence helpline 0800 650 659

 

 

 

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This page was last updated at 9:48AM on December 11, 2023.