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Lakes District Hospital Queenstown Hospital Services

Public Service, Community, Allied Health, Breast, Community, Emergency, Endocrinology, Gastroenterology & Hepatology (Liver), Laboratory Tests, Maternity, Older People's Health, Paediatrics, Respiratory


12:00 AM to 12:00 AM.


Lakes District Hospital is situated in Frankton, near Queenstown, and services all the communities in the Queenstown Lakes District including Garston, Kingston, Glenorchy, Queenstown, Arrowtown and the Wakatipu Basin.  Lakes District Hospital is 2 ½ hours from our base hospital by road and 45 minutes by helicopter.  There are over 1 million visitors to the district annually with a permanent population of approximately 47,000 people.  Lakes District Hospital staff see a variety of work with up to 1,200 ED presentations per month leading to approximately 50 transfers to secondary or tertiary hospitals.  Lakes District Hospital consists of 25 beds, a mix of maternity, acute medical, radiology, emergency and outpatient departments.

We have a coffee cart on site open from 8.00 am - 1.00 pm (Mon to Fri).  There is also a vending machine in the main reception area with some snacks available.

In 2019, refurbishment work was completed which included the addition of a new emergency department, Radiology suite including a CT scanner and refurbishment of the Outpatients department, including Telemedicine rooms.

Services provided include:

  • 10 beds for Inpatient Acute Care
  • 5 Maternity beds
  • 10 beds for Level 2 emergency service that provides assessment and stabilisation
  • Outpatient Clinics, Day Surgery and the Mobile Surgical Bus which visits every 6 weeks
  • Specialists visit Lakes District Hospital to provide outpatient clinics and day surgery for minor procedures
  • Allied Health Services physiotherapy, occupational therapy, social work, speech language therapy, dietician and district nursing, Allied Health Assistants
  • Diagnostic services of radiology, bed-side ultrasound, X-Ray and CT are also provided. We have digital radiology at the hospital
  • Mental Health and Dental Services are co-located to the hospital and provide a wide range of services.



12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

Visiting Hours – suspended until further notice

While we are experiencing a rapid surge in OMICRON cases we are restricting all visitors to the Hospital.

No visitors to the Ward or Emergency Department.

This is to keep us and our patients safe.

We appreciate that this may be difficult for you and your loved ones.  If you need to visit someone on the General Ward for compassionate reasons or to accompany a child please ask to speak to the Charge Nurse.

Thank you for your patience and for helping to keep us all safe.

Please note the above is subject to change without notice due to COVID 19 Alert Level restrictions.


  • Emergency Department

    In an emergency call 111. For health advice call Healthline on 0800 611 116.… More

  • Inpatient Services

    Visiting Hours
    2:00pm – 6:00pm. Children are not to be left unsupervised on hospital grounds. … More

  • Outpatient Clinics

    Lakes District Hospital Outpatients Department is open from 8.00 am to 5.00 pm Mon - Fri and includes three consultation rooms and two telemedicine rooms.… More

  • Wakatipu Community Mental Health Team

    A community mental health service operates opposite Lakes District Hospital.… More

  • District Nursing

    District Nursing service provides holistic support to patients in their own environment, allowing them to maintain their independence with dignity.… More

  • Mobile Surgical Bus

    The Mobile Surgical Bus, which is a specially equipped mobile operating theatre, is hosted by Lakes District Hospital on a 6-weekly interval and brings day surgery facilities to the people of Queenstown Lakes.… More

  • Wakatipu Community Oral Health Clinic

    The primary school dental service operates opposite Lakes District Hospital.… More

  • Meals on Wheels

    Meals are cooked by the adjacent Bupa Wakatipu Resthome and Hospital kitchen and distributed throughout the area by volunteer drivers. More

  • Chaplaincy Service

    Chaplain available via on-call roster. More

Wheelchair Access



For a full list of pharmacies in our area click here.

Contact Details

12:00 AM to 12:00 AM.

Emergency Department: Open 24 hours / 7 days, Phone (03) 441 0015

20 Douglas Street
Otago 9300

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Street Address

20 Douglas Street
Otago 9300

Postal Address

20 Douglas Street
Queenstown 9300

This page was last updated at 4:13PM on February 18, 2022. This information is reviewed and edited by Lakes District Hospital Queenstown Hospital Services.