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Northland DHB Whangārei Emergency Department

Public Service, Emergency


12:00 AM to 12:00 AM.


What is Emergency Medicine?
Emergency Medicine is the branch of medicine that involves the diagnosis, management and treatment of acute and urgent illnesses and injuries that may be life-threatening and require immediate attention.

The Emergency Department is staffed by doctors and nurses who have specialised training in Emergency Medicine.

When to visit an emergency department

If a friend or family member needs urgent medical attention:

  • dial 111 for an ambulance (note charges may apply)

Make sure it’s an emergency

If you’re unsure whether it’s an emergency:

  • Telephone Healthline: 0800 611 116 - A registered nurse will take your call and tell you what you should do.

Referral Expectations

Patients arrive at our Emergency Department a number of ways. They may be referred by their GP or primary healthcare provider, delivered by ambulance or they may self-present.

On arrival at the Emergency Department, all patients undergo a brief triage or screening to determine the nature and severity of the illness or injury. On the basis of this assessment, those with more severe symptoms or injuries are treated before those with less serious conditions.

After the initial assessment and treatment, patients may be admitted to the hospital, transferred to another hospital or discharged.

What Happens If Your GP Refers you to a Specific Doctor for Admission?
All referrals for acute assessment come through the Emergency Department. This is a safety issue as, should people need urgent or emergency treatment, the Emergency Department is the best place for this to happen. Even if you are referred for admission and your GP has spoken with the consultant, you will be seen by a triage nurse to assess your severity and then the hospital doctor will be contacted to say that you have arrived.

As the entry point to the hospital, a lot of the activity occurs behind the Emergency waiting room doors. Our ambulance bay connects straight through to the Department, so the number of people in the waiting room is no indication of how busy we really are.

To help keeping waiting times down we ask that you keep your Emergency Department for emergencies.


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

24 hours a day, 7 days a week


Hospital Charges
If you are not a New Zealand resident you may be charged for hospital services.

Click on the following links for more information:

Contact Details

12:00 AM to 12:00 AM.

Emergency Department: Open 24 hours / 7 days, Phone (09) 430 4100

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Ground Floor
Whangarei Hospital
Maunu Road

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Street Address

Ground Floor
Whangārei Hospital
Maunu Road

Postal Address

Whangārei Hospital
Private Bag 9742
Whangārei 0148

This page was last updated at 9:00AM on December 17, 2021. This information is reviewed and edited by Northland DHB Whangarei Emergency Department.