North Auckland > Public Hospital Services > Waitematā District Health Board (WDHB) >

Waitematā DHB Emergency Department (ED) - North Shore Hospital

Public Service, Emergency

Today

12:00 AM to 12:00 AM.

Description

21.8.21: North Shore Hospital Emergency Department is now open again. However, the ambulance diversion for paediatric patients to Waitakere Hospital will continue until further notice.
 
What is the Emergency Department?
The Emergency Department (ED) is the place at North Shore Hospital where people of all ages with acute and emergency health problems are assessed and treated. It is a modern facility commissioned in March 2011 and works alongside the new ADU. Both units provide 24 hour care 7 days a week.

People presenting to the ED are usually seen initially by the Triage nurse.

Most people presenting to hospital as "acute patients"  are self-referrals so have not seen their GP before coming to hospital.  These patients are assessed and treated by the Emergency Medicine doctors and Emergency Nurses in the ED. They are either discharged home or referred to other services for admission or further investigation and treatment.  For patients referred to hospital by a GP or Primary Care provider the Triage nurse will direct them to the ADU or if they have a more serious illness to the ED.

Emergency Medicine specialises in the diagnosis, management and treatment of acute and urgent illnesses and injuries that may be life-threatening and require immediate attention.

Other specialty services with doctors working in the ED include General Medicine, General Surgery, Orthopaedics, Obstetrics & Gynaecology, and Mental Health. 

What is Triage?
All patients presenting to the ED are triaged by a senior nurse according to the Australasian Triage Scale (ATS) to determine the nature and severity of the illness or injury. On the basis of this assessment, those with more severe symptoms or injuries are treated before those with less serious conditions.

How Many Patients Are Seen at North Shore ED Each Year?
We see over 56,000  patients in the ED with another 17,000 beng seen in the ADU.

Consultants

Referral Expectations

On arrival at the Emergency Department, the patient may expect to undergo a brief triage or screening to determine the nature and severity of the illness or injury. On the basis of this assessment, those with more severe symptoms or injuries are treated before those with less serious conditions.
After the initial assessment and treatment, patients may be admitted to the hospital, transferred to another hospital or discharged.

Charges

New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded healthcare.

Non-residents may be required to pay for their healthcare. If you were not born in New Zealand and have not previously shown evidence of residency you should bring your passport with you on your first visit to the hospital for verification.

Hours

12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

24 hours per day 7 days per week

Contact Details

North Shore Hospital

North Auckland

Charge Nurse Manager: Sue Lamb (sue.lamb@waitematadhb.govt.nz)

Acting Clinical Director Emergency Medicine: Kate.Allan@waitematadhb.govt.nz    

Shakespeare Road
Takapuna
Auckland 0620

Information about this location

View on Google Maps

Get directions

Street Address

Shakespeare Road
Takapuna
Auckland 0620

Postal Address

North Shore Hospital
Private Bag 93 503
Takapuna
North Shore City 0740

This page was last updated at 4:04PM on August 21, 2021. This information is reviewed and edited by Waitematā DHB Emergency Department (ED) - North Shore Hospital.