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Waitematā DHB Infectious Diseases Service

Public Service



Infectious diseases (ID) is the specialised branch of medicine which deals with diagnosis, management and prevention of various infections- diseases caused by viruses, bacteria and other microorganisms. Some of these infections may be contagious e.g. tuberculosis and measles. Whilst many infectious diseases are common and can be treated by other doctors,  certain types of infections, infections in people with compromised immune system or those in returning overseas travellers require input from ID specialist physicians.

The Infectious Diseases team at Waiemata DHB consists of 3 specialist doctors with expertise in this branch of medicine. In addition we have an infectious diseases trainee doctor (registrar) who takes calls and referrals during working hours 8am till 4.30pm Monday to Friday.  ID team works closely with the Microbiologists, specialist nurses, public health and pharmacists to deliver comprehensive care for a wide range of infections e.g. meningitis, pneumonia, bone and joint infections, post-operative infections, etc. This includes a large OPIVA service (outpatient intravenous antibiotic therapy) where certain patients can have ongoing antibiotics continued after discharge with monitoring through the team. In addition they provide advice to general practitioners and other healthcare professionals in the community. If patients have conditions that don't require hospitalisation, they can be referred by their GP to the outpatient clinic for review e.g. viral hepatitis, recurrent boils, tuberculosis, travel-associated infections, etc.

Patients with HIV/AIDS who require inpatient or outpatient care are managed by the Infectious Disease Service at Auckland City Hospital.



Mon – Fri8:00 AM – 4:30 PM

Outside these hours there will be an Infectious Disease consultant on call who can be contacted through the hospital operator.

Referral Expectations

If you are acutely unwell, your GP may arrange for your assessment by the acute admitting medical registrar at North Shore Hospital (or Waitakere Hospital if you live in West Auckland). This takes place in the Assessment and Diagnostic Unit (ADU) which is located near the main hospital entrance. If your condition is found to be related to an infection, advice may be sought from the Infectious Disease Service. Depending on the severity of the illness, you may require hospital admission for investigation and treatment.

For less urgent referrals, your GP may refer you for assessment in the outpatient clinic. Waiting times for the appointment depend on the urgency of your condition as outlined in the referral letter from your GP, but range from 2 weeks to 1-2 months.

Contact Details

North Shore Hospital

North Auckland

Freephone 0800 80 93 42 - Waitemata DHB residential areas only
Patient enquiries:
(09) 486 8930

Emergency Department: Open 24 hours / 7 days, Phone (09) 486 8900

GPs, HAVE YOU REGISTERED FOR A USER NAME & PASSWORD? There is important referral information in the 'Medical Professional Only' section. Please register through Healthpoint now.

Auckland 0622

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Street Address

Auckland 0622

Postal Address

North Shore Hospital
Private Bag 93 503
North Shore City 0740

Waitakere Hospital

West Auckland

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This page was last updated at 8:50PM on March 3, 2020. This information is reviewed and edited by Waitematā DHB Infectious Diseases Service.