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Capital & Coast DHB Neonatal Intensive Care Unit (NICU)

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The Neonatal Intensive Care Unit (NICU) provides intensive care and specialist care for extremely premature infants through to full term infants within the central region. Infants' hospital stay can range from several hours to months. We also care for infants with birth abnormalities, some of whom need surgery and other specialties including genetics and metabolic services. We encourage and support the family to care for and make informed decisions for their infant/s.


Procedures / Treatments

  • NICU Transport Team

    About a third of the 800 admissions per year come from other hospitals within the region.… More

  • Visiting in NICU - Parent Information

     Visiting during Covid19
    Visiting is severely restricted to protect your baby, yourselves and our staff.… More

  • Breastfeeding

    Information on breastfeeding can be found on the Capital & Coast DHB Women's Health Obstetrics + Maternity Service Healthpoint page. More PDF

  • Car Seat Safety for NICU Babies

    Infants need to be watched whenever a car seat is used to ensure their airway is kept clear.… More PDF

  • CPAP or Optiflow

    CPAP or Optiflow are specially designed breathing circuits that are used to help babies breathe.… More PDF

  • Developmental Dysplasia of the Hip (DDH)

    DDH describes a variety of conditions in which the ball and socket of the hip do not develop properly.… More PDF

  • Hand Hygiene in NICU

    Newborn babies do not have fully functional immune systems. This means that they can very easily catch germs.… More PDF

  • Ultrasound in NICU

    More PDF

  • Hirschsprung's Disease

    Hirschsprung’s Disease occurs when some of the ganglion cells (nerve cells) that are normally present in the wall of the intestine (bowel) do not form properly while a baby is developing during pregnancy. More PDF

  • Home Oxygen for NICU Babies - Parent / Caregiver Information

    More PDF

  • Hypoglycaemia and Thermoregulation in NICU

    Hypoglycaemia (a low level of blood glucose sugar) is very common in newborn and neonatal babies.… More PDF

  • Hypoxic Ischaemic Encephalopathy (HIE)

    Your baby was not very well at birth because there was a lack of oxygen getting from the placenta to him/her during the delivery process.… More PDF

  • Inguinal Hernia

    Hernias occur when a small piece of bowel or intestine pushes through a weakness in the muscles of the abdominal wall. More PDF

  • Kangaroo Care

    Kangaroo Care (KC) is a concept that is used worldwide in the care of newborn babies.… More PDF

  • Longlines in NICU

    A longline is another name for a Percutaneous Inserted Central Catheter.… More PDF

  • Magnetic Resonance Imaging (MRI) Scan

    An MRI scan uses a magnetic field rather than x-rays to take pictures of your baby’s body.… More PDF

  • Mothers with Babies in NICU Staying in NICU or Ronald McDonald House

    Congratulations on the birth of your baby. We understand that having a baby in NICU must be a difficult time for you and your family.… More PDF

  • Moving from NICU to Ward 1 or 2 (Children's Ward)

    Wards 1 and 2 are located on the Ground and First Floor of the Wellington Children's Hospital. More PDF

  • Necrotising Enterocolitis (NEC)

    “Necrotising” means the death of tissue, “entero” refers to the small intestine, “colo” to the large intestine, and “itis” means inflammation.… More PDF

  • Neonatal Bowel Obstruction

    Intestinal obstructions are a partial or complete blockage of the small or large intestine resulting in failure of the contents of the intestine to pass through the bowel normally.… More PDF

  • Neonatal Jaundice & Phototherapy

    Jaundice is a common and normal finding in newborn babies.… More PDF

  • NICU Babies Returning to Base Hospital - Parent Information

    More PDF

  • Non-nutritive sucking - Parent/Caregiver Information

    More PDF

  • Parenting Your Preterm Baby

    More PDF

  • Patent Ductus Arteriosus (PDA)

    The ductus arteriosus is a wide muscular blood vessel that connects the pulmonary artery (main artery to the lungs) and the aorta (main artery to the body).… More PDF

  • Pneumothorax

    A pneumothorax is an abnormal collection of air in the pleural space (the area between the lung and chest wall).… More PDF

  • Probiotics

    Probiotics are harmless bacteria that live in our gastrointestinal tract to help keep our intestines healthy.… More PDF

  • Respiratory Distress Syndrome (RDS) and Transient Tachypnoea of the Newborn (TTN)

    Neonatal RDS occurs in infants whose lungs have not yet fully developed.… More PDF

  • Retinopathy of Prematurity (ROP)

    Retinopathy of prematurity [ROP] is the abnormal development of blood vessels in the retina of the eye.… More PDF

  • Spina Bifida - NICU Parent Information

    More PDF

  • Sucrose for Neonatal Pain Management

    Babies do feel pain. If a baby is premature, the pain response may affect other immature body systems such as heart rate, alertness (neurological status), kidney function and other systems. More PDF

  • Transferring your baby to Wellington Hospital NICU

    Wellington Neonatal Intensive Care Unit has its own transport team, which operates 24 hours a day, 7 days a week (weather permitting).… More PDF

  • X-rays in NICU

    Your baby’s doctors will make the decision as to whether an x-ray is necessary for your baby.… More PDF

  • Meconium Aspiration

    More PDF


New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded healthcare.

Non-residents may be required to pay for their healthcare. If you were not born in New Zealand and have not previously shown evidence of residency you should bring your passport with you on your first visit to the hospital for verification.

To check if you will need to pay visit the Ministry of Health website www.moh.govt.nz/eligibility

Visiting Hours

Covid19 please refer to the main hospital visiting information


You can purchase meals from:

  • Fuel coffee bar located in the main corridor by the purple lifts
  • Wishbone located in the atrium of the main hospital
  • The hospital shop is located in the atrium of the main hospital. It is open from 07:30 -17:30 Mon to Fri, 09:00 -15:00 Sat and Sun

Travel Directions

If you’re unsure of where to go, please ask a staff member. All staff members wear identity cards and are happy to help you.

Public Transport

A number of bus services pass by the main entrance of Wellington Hospital in Riddiford Street, Newtown. Details of times and bus numbers are available by calling (04) 801 7000 or visit the Metlink website.

For information about train timetables and fares, visit the TranzMetro website.


Parking areas for patients and visitors are provided as follows:

Main Public Car Park - entrance off Riddiford Street. This is a well lit car park with mechanical barrier arms at the entrance.
Collect your ticket on arrival from the machine on entering the underground car park. All parking fees are payable when you leave the car park at any Auto Pay Station. You can pay with notes, coins or credit cards at the Auto Pay Station.
Alternatively there is an ASB ATM cashflow machine in the main atrium on Level 2. This machine accepts most major cards. 

Parking Prices for Main Public Car Park

Monday to Friday

0 - 20 mins


20 mins - 1 hour


1 - 2 hours


2 - 3 hours


3 - 4 hours


4 - 5 hours


5+ hours


Parking Prices for Pay and Display Coupon areas

0 - 1 hour


1 - 2 hours


2 - 3 hours


3 - 4 hours


4+ hours


Wellington Hospital map showing public car parking.

Car Park Management
Care Park manage the hospital car park in accordance with the C&CDHB Car Park Management Plan. Cars may be towed away if parked in no parking zones (yellow lines). Enforcement Notices are issued in Pay and Display areas where no valid coupon is displayed. All net income from the parking is used by C&CDHB to fund other projects such as the free patient shuttle from Kenepuru to Wellington Hospitals or an on-site shuttle service for patients.
Care Park contact: 0800 227 372.

For more information about parking, please see the Wellington Hospital page.


Whanau Care Services
Accommodation at Te Pehi Parata Whanau Whare for patients & whanau.
Temporary accommodation is provided for patients and whanau who are supporting an inpatient from outside the Capital & Coast District Health Board region.
Sometimes patients who are booked to have surgery at Wellington Hospital need to come in before their operation to be assessed by the doctors or nurses. They may be asked to be at hospital early on the morning of their surgery. This can be difficult for patients who live out of the Wellington region.
Accommodation is limited with pre-booking advised. There is one room per whanau for three or four people depending on availability.
Book through Whanau Care Services between 8:00am and 4:30pm Monday to Friday.
Children must be accompanied by an adult.
The cost of a room is $30.00 a night with a $10.00 refundable key bond.

Motels -There are several motels in the area that have reasonable prices.


Medications are dispensed to inpatients while they are in hospital by the hospital pharmacy.

Retail pharmacies can be located in the Newtown shopping area which is a 10-minute walk from the hospital.


Security orderlies are on duty 24 hours a day. They patrol all of the facilities on the hospital site.

The hospital and wards are locked down each night at 8:30pm. Security orderlies are stationed at the front of the hospital - enter from Riddiford Street Newtown. Level 2, Wellington Regional Hospital.


Wheelchair Access
Wheelchair access is through the main entrance of Wellington Regional Hospital. Entry is via Riddiford Street, Newtown, or the underground car park.

There are card and coin telephones in all the main corridors and foyers. If you cannot find one, please ask a staff member. Phone cards are available from the Atrium shop, main atrium foyer, Level 2 (Entry via Riddiford Street Newtown).

Banking Services
There is an ASB ATM cashflow machine in the main atrium foyer, Level 2, entry via Riddiford Street Newtown. This machine accepts most major cards. Branches of most banks can be found in Newtown, a five minute walk south from the Main Entrance on Riddiford Street.

NZ Post
A NZ Post box is located in the main atrium foyer, Level 2, entry via Riddiford Street Newtown.

Flowers, Gifts, Letters and Parcels
Flowers, gifts, letters or parcels should be clearly marked with the patient’s name and ward. Flowers are not allowed in the Intensive Care Unit (ICU).

Send letters and parcels to the address below:

Wellington Hospital
Private Bag 7902
Wellington 6242

For delivery of flowers and gifts, the address is:

Wellington Hospital
Riddiford Street
Newtown 6021

Contact Details

Direct dial numbers:
NICU reception (04) 806 0800
Nursery A (04) 806 0797
Nursery B (04) 806 0810
Nursery C (04) 806 0811
Nursery D (04) 806 0813
Nursery E (04) 806 0814
Nursery F (04) 806 0816
Nursery G (04) 806 0817
NICU Community Team (04) 806 0836

Level 4
Wellington Regional Hospital
Riddiford Street
Wellington 6021

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Street Address

Level 4
Wellington Regional Hospital
Riddiford Street
Wellington 6021

Postal Address

Neonatal Intensive Care Unit (NICU)
Wellington Regional Hospital
Private Bag 7902
Wellington South

This page was last updated at 10:25AM on May 7, 2020. This information is reviewed and edited by Capital & Coast DHB Neonatal Intensive Care Unit (NICU).