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Bay of Plenty DHB Addiction Services

Public Service, Mental Health, Mental Health & Addictions


8:00 AM to 4:30 PM.


Alcohol and drug use can become problematic and can cause legal problems, social problems, harm to you and to your relationships.

If you or a loved one are experiencing problems related to your use of alcohol or drugs, the Bay of Plenty Addiction Service may be able to support you.


Addiction Services

Programme Areas

Addictions - drug & alcohol

Programme Type

Peer support (AOD), Community / social support (AOD), Social detox, Community (medical detox), Hospital (medical detox), Opioid substitution treatment, Coexisting problems – mental health & addictions, Advocacy / group / family whānau support (AOD)


Bay of Plenty

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

If you are experiencing problems from your use of alcohol or drugs and want to see the Addictions Service, call 0800 800 508 (Tauranga) or 0800 77 4545 (Whakatāne).

When you call, you will talk to a member of our team who will check that the Bay of Plenty Addictions Service is the right service for you, and will recommend other treatment services if these would meet your needs better. 

You can also be referred to the Bay of Plenty Addiction Service by a health professional like your GP, another hospital service or from other organisations in the community.

This service is for adults only. If a child or teenager needs support for alcohol and/or drug misuse, contact Sorted on 0800 486 947 (Tauranga) or Voyagers (07) 306 0470 (Whakatāne).


The Addictions Service has a team of psychiatrists, psychologists, peer support workers, nurses and addiction clinicians who can all help you in your recovery from alcohol and/or drug misuse.

What to expect

You might see the Addictions Service at Tauranga or Whakatāne Hospital clinics or at one of our outreach clinics.

Our service provides:

  • Alcohol and other drug assessment and treatment using a harm reduction approach
  • Substance withdrawal treatment
  • Referral to psychiatry and /or psychology where this is indicated
  • Opioid Substitution Treatment
  • Peer support
  • Referral to residential rehabilitation and other addiction services
  • Assessments for the Substance Misuse (Compulsory Assessment and Treatment) Act


Government funding of health and disability services means that eligible people may receive free inpatient and outpatient public hospital services, subsidies on prescription items and a range of support services for people with disabilities in the community. 

Check to see if you are eligible for publicly funded health and disability services here.  


8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

For crisis assistance outside of these hours, please contact the Acute Care Team - Mental Health and Addiction Crisis Service on 0800 800 508 (Tauranga) or 0800 774 545 (Whakatāne).

Public Holidays: Closed Matariki (24 Jun), Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun).


  • Substance Withdrawal Treatment

    Substance Withdrawal Treatment is a planned way to safely withdraw from dependent alcohol or drug use.… More

  • Opioid Substitution Treatment

    Opioid Substitution Treatment is a funded treatment programme for people with an opioid dependency. More


Click here to find your nearest community pharmacy.

Contact Details

Tauranga Hospital

Bay of Plenty

8:00 AM to 4:30 PM.

More details…

52 Commerce Street, Whakatāne

Bay of Plenty

8:00 AM to 4:30 PM.

More details…

This page was last updated at 12:14PM on February 10, 2022. This information is reviewed and edited by Bay of Plenty DHB Addiction Services.