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Mason Clinic Regional Forensic Psychiatry Services

Public Service, Mental Health


8:00 AM to 4:30 PM.


Regional Forensic Psychiatry Services - Mason Clinic
Vision Statement

Improving Lives through Responsive Forensic Services:  

                                                                   Mauri Ora!    Mauri Kaha! 

Mission Statement

To achieve a world leading health service with people who have a mental illness and/or intellectual disability

 within the context of criminal offending.  Our service excellence rests on the pillars of our knowledge,

 professionalism and values.


We are one of New Zealand’s leading providers of forensic psychiatric care and are fast developing an international reputation for quality and innovation in our field.

Mason Clinic was created in response to the New Zealand Government inquiry into the care of mentally ill offenders. We provide an integrated forensic mental health service to the northern region’s courts, prisons and general mental health services.

Our inpatient services consist of seven forensic mental health inpatient units and an intellectual disability unit that assess, treat and assist in the recovery of people with mental illness or intellectual disability who have committed a criminal offence or are at high risk in the community.

Our teams are multi-disciplinary, multi-ethnic, close knit and very supportive of people’s recovery. We have an environment for staff to continue to learn and grow.

Our vision, mission and values are inclusive; founded on a therapeutic commitment to the patients, their family and the community. We are committed to both process and outcome quality, best evidence based practice, a management environment that is respectful of all staff and an ongoing learning environment. 

Dr Krishna Pillai is the Clinical Director of Mason Clinic, Auckland Regional Forensic Psychiatry Services.


What is Mental Illness?

 Mental illness is a clinically significant behaviour or psychological (to do with the mind) disorder that is associated with distress or disability. It is not just the way someone responds to a particular event nor is it limited to the way a person interacts with society.

A mental illness can continuously or intermittently (occasionally) affect our capacity for speech, language, mood, affect, thoughts, perceptions, insight, judgement, cognition (understanding) and volition (ability to make choices). It can limit our ability to function as society would normally expect of us and can put us and others at risk.
Mental illness is therefore, a broad term that covers problems ranging from minor to severe disorders.
Who is a Psychiatrist?
A ‘psychiatrist’ is a doctor who, after basic medical qualifications, receives further training and develops the expertise to become a ‘specialist’ in identifying symptoms of, and diagnosing and treating, mental illnesses. You may have been referred to a psychiatrist if your doctor feels you need specialist help.



Referral Expectations

Mason Clinic is a specialist service and does not accept referrals directly from the general public.


8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

All visits on site are to be arranged through authorised staff. All visits to patients in secure units are to be arranged through the unit.

Auckland Regional Forensic Services have a catchment area from the Bombay Hills in the south to the top of the North Island for general mental illness and, for offenders with an intellectual disability, from Taupō to the top of the North Island.

Services / Common Conditions

  • Our Team

    Mason Clinic is a large organisation with over 400 full time staff employed.… More

  • Mason Clinic Services

    Inpatient services are supported by a Court Liaison Team and a Forensic Prison Team at the entry end and a Forensic Community Liaison Team for patients who return to the community.… More

  • Acute - Sub Acute Service

    Kauri Unit : 15 beds (Male only)
    Totara Unit:  15 beds (Male and Female) More

  • Rehabilitation Service

    Kahikatea Unit:  20 beds (Male and Female)
    Rimu Hostel:  9 beds (Male and Female)… More

  • Kaupapa Maori Service

    Te Papakainga o Tane Whakapiripiri: 12 beds (Male and Female)
    Te Aka Unit: 15 beds (Male and Female) More

  • Intellectual Disability Service

    Pohutukawa Unit: 12 beds (Male and Female) 

  • Schizophrenia

    Schizophrenia is a serious mental disorder that affects about 1% of the general population.… More

  • Bipolar Disorder/Manic Depression

    This is a mood disorder in which both depressive (persistent low mood) and manic (elevated or high mood) episodes are experienced.… More

  • Depression

    Depression is a mood disorder. Emotional states like sadness, ‘feeling blue’ or tearfulness are part of normal human experience.… More

  • Anxiety Disorders

    We all feel some anxiety at some time or other.… More

Visiting Hours

Families and friends are encouraged to visit patients.

Visiting times vary from unit to unit. The acute units have fixed visiting times while the rehabilitation units can be more flexible. It is important to contact the unit and make a time for the visit. Visitor, patient and staff safety is paramount so there are times when visits are cancelled or cut short to ensure that everyone is kept safe. Some units have more flexibility and can arrange a visit at short notice.

Most visits are no longer than 30 minutes in duration; however exemptions can be made for those who travel from long distances. This needs to be arranged with the unit.


Refreshments are available at Point Chevalier and UNITEC student cafes. Cold filtered water is available in Mason Clinic Reception.

Travel Directions

North Western Motorway from the City: Turn off at Western Springs, continue along the Great North Road to the traffic lights at Point Chevalier, turn left into Carrington Road.

North Western Motorway from the West: Turn left towards Point Chevalier and then right at the Point Chevalier traffic lights into Carrington Road.

Point Chevalier Road from Meola Road: Continue to traffic lights at Point Chevalier and continue straight across to Carrington Road, turn right into UNITEC Gate 2.

Carrington Road from Mt Albert: Turn left into UNITEC Gate 2.

Directions through UNITEC: Once you have turned into UNITEC Gate 2: drive down to the end of the road, and turn left at the first T junction.  Head along the road and Mason Clinic entrance will shortly come up on your right. Follow the road around to your right and Mason Clinic is on the left at the end where you will find reception. 

Unless you have been otherwise instructed, please check in first at the Mason Clinic building with the Receptionist .

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Public Transport

Mason Clinic is easily accessible by public transport (including the Outer Link bus service) via Point Chevalier and Carrington Road.

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Entry and exit points are controlled by barrier arms.  As a visitor you may park for free.  Just push the telecom button to have the barrier arm raised on entry and exit.  Parking is available on site in undesignated car spaces.   Please ensure that your vehicle is locked and all items in the car are out of sight.

Do not park on yellow lines.  These provide emergency access for fire and ambulance vehicles. 


Point Chevalier and Mt Albert shopping centres have pharmacies.


Visitors to Mason Cinic are required to take instructions from authorised staff at all times.


For information about local accommodation, pharmacies and refreshment availability, please click here.

Contact Details

Mason Clinic

Central Auckland

8:00 AM to 4:30 PM.

Regional Forensic Psychiatry Services:

Reception: 8:00 am - 4:30 pm: 

Ph (09) 815 5860 

Mason Clinic Security       (09) 815 5150
Rata Security                   (09) 815 5880
Te Miro Cultural Centre     (09) 815 5878

Chaplaincy Services          (09) 815 5164 Extn 45259

Mason Clinic PA to Clinical Director and Service Manager (09) 838 1883

Automated Details available 24 hours, Ph: (09) 815 5164

Inpatient Unit (Nursing Stations):

Totara Unit        (09) 815 5154   Email: Totara.MasonClinic@waitematadhb.govt.nz
Kauri Unit          (09) 815 5151   Email: Kauri.MasonClinic@waitematadhb.govt.nz
Rata Unit           (09) 815 5871   Email: Rata.MasonClinic@waitematadhb.govt.nz
Kahikatea Unit    (09) 815 515    Email: Kahikatea.MasonClinic@waitematadhb.govt.nz

E Tu Tanekaha Unit (09) 838 1837  Email: ETuTanekaha.MasonClinic@waitematadhb.govt.nz

Te Papakainga o Tane Whakapiripiri  Unit   (09) 815 5889   Email: TaneWhakapiripiri@waitematadhb.govt.nz
Rimu Hostel     (09) 815 5156    Email: Rimu.MasonClinic@waitematadhb.govt.nz
Te Aka Unit      (09) 845 7531    Email: TeAka.MasonClinic@waitematadhb.govt.nz
Pohutukawa Unit (I.D. Services) Email: Pohutukawa.MasonClinic@waitematadhb.govt.nz
                       (09) 845 7538

UNITEC Gate 2, Carrington Road
Pt Chevalier

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Street Address

UNITEC Gate 2, Carrington Road
Pt Chevalier

Postal Address

Mason Clinic Regional Forensic Psychiatry Services
Private Bag 19986

This page was last updated at 11:55AM on May 23, 2022. This information is reviewed and edited by Mason Clinic Regional Forensic Psychiatry Services.