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Northland DHB Mental Health & Addictions - Triage Service

Public Service, Mental Health, Mental Health & Addictions



Triage Service

Programme Areas

Mental health

Programme Type

Non-acute specialist mental health community services



Age Groups

Adult / pakeke

Referral Types

Self referral, GP, DHB clinical services, Corrections


The Triage Service provides a single point of entry for non-urgent referrals to adult mental health services.

The service undertakes initial screening and assessment to provide appropriate advice and/or facilitate an assisted referral to the appropriate Northland DHB Mental Health Service or another service provider such as a community based Non-Government Organisations (NGO’s).


All Northland DHB Mental Health and Addiction Services have a multidisciplinary team (MDT) of health professionals who work together with the service user and their family to ensure they receive integrated care to help with their recovery and discharge.

The Northland DHB has kaumātua and kuia available to provide cultural support to patients/service users/tangata whaiora and their whānau, if required.


There are no fees for services to public patients if you are lawfully in New Zealand and meet one of the eligibility criteria set by the Ministry of Health. If you do not meet the criteria, you will be required to pay for the full cost of any medical treatment you receive during your stay.

To check whether you meet the specified eligibility criteria, visit Ministry of Health 


Mon – Fri8:00 AM – 4:30 PM

Closed weekends and public holidays

Public Holidays: Closed Northland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Open 20 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 7 Jan.

Contact Details

Whangarei Hospital
2 Hospital Road

Information about this location

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Get directions

Street Address

Whangārei Hospital
2 Hospital Road

Postal Address

Whangārei Hospital
Private Bag 9742
Whangārei 0148

This page was last updated at 1:18PM on May 24, 2021. This information is reviewed and edited by Northland DHB Mental Health & Addictions - Triage Service.