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Regional Dual Disability Service (Counties Manukau Health Mental Health)

Public Service

Description

Who Are We?

The Regional Dual Disability Mental Health Service provides support for people with intellectual disability who also have significant mental health concerns. We serve people across the Auckland and Northland regions. We also provide support and advice for some of the families/whaanau, carers and professionals who support this community.

Our small team consists of nurses, psychologists and a consultant psychiatrist.

We are part of the services provided by Counties Manukau Health Adult Mental Health.

Who Do We See?

Our services are customised to the mental health needs of people with intellectual disability. We provide support for people living in the entire Auckland Region as well as Northland. The geographical area we support stretches from Mercer to the top of Northland, and includes Counties Manukau, Auckland, Waitemata and Northland DHBs.

How Do We Help?

We offer a range of support and treatments for those with significant mental illness and intellectual disability, including:

  • Support for person with disability and carers
  • Talking therapies
  • Assessments
  • Education for whaanau, carers and other mental health staff.

Where Will You See Us?

Our clinics are located at Matariki, 492 Great South Road, Otahuhu.  We are also able to visit service users and their family, whaanau or carers in their homes.

Want To Find Out More?

Mental health issues in people with intellectual disability may sometimes be difficult to detect. They may lead to changed behaviour (e.g. increased irritability, changes in bodily function and skills of independence). Some people without effective verbal communication skills may not be able to communicate their needs, which can lead to misunderstandings. Epilepsy and other medical conditions may also impact on mental health.   

For more information on dual disability visit:

Need Immediate Help?

Counties Manukau Health: For urgent after-hours support please contact 0800 775 222, or phone (09) 270 9090 at any time. You can also contact our Peer TALK phoneline on 0800 234 432 (5pm-Midnight, 7 days) to talk to someone with lived experience of mental health and or addictions concerns.

Other Regions: For after hours mental health support please contact your local adult community mental health service.

If you are having suicidal thoughts, or are worried about someone, there is help available. For more information please visit the Mental Health Foundation - In Crisis?, or in case of emergency call 111.

Hours

Monday to Friday, 8:00am - 5pm

If you need urgent help outside these hours please ring 0800 775 222

Referral Expectations

All referrals to Regional Dual Disability Mental Health Service are sent to the Intake and Acute Assessment team. For more information on this process visit Counties Manukau Health Adult Mental Health.

Most of our referrals come from GPs, Developmental Paediatricians and Mental Health services within the Auckland and Northland regions. If you are concerned about the mental health of a person with intellectual disability please contact your GP. If you don't have a GP click here to find one close to your home, or you can visit a local Accident and Medical clinic. If you have any concerns about the person’s safety please call us on (09) 270 9090, or in case of an emergency call 111.

Charges

Our service is free of charge for people entitled to free health care in New Zealand.

Public Transport

Bus and train services are available within walking distance of our service. For more information and to plan your route visit the Auckland Transport website.

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Parking

Free parking is available at the address.

Contact Details

Matariki

South Auckland

Counties Manukau Health: For urgent support contact our after hours phoneline on 0800 775 222, or phone (09) 270 9090 at any time.

Other Regions: For after hours mental health support please contact your local adult community mental health service.  

If you need immediate help call 111.

492 Great South Road
Otahuhu
Auckland 1640

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Street Address

492 Great South Road
Otahuhu
Auckland 1640

Postal Address

PO Box 22328
Otahuhu
Auckland

This page was last updated at 12:33PM on June 6, 2017. This information is reviewed and edited by Regional Dual Disability Service (Counties Manukau Health Mental Health).