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Mental Health Emergency Services | Southern | Te Whatu Ora
Public Service, Mental Health, Mental Health & Addictions
Today
12:00 AM to 12:00 AM.
Description
Formerly Southern DHB Mental Health Emergency Services
The Southern DHB Mental Health Emergency Services are delivered by the Southland Mental Health Emergency Team (SMHET) based at Southland Hospital and the Emergency Psychiatric Service based at Dunedin Hospital. Dunedin Hospital also provide a Psychiatric Consultation Liaison Service.
Fees and Charges Categorisation
Free, Fees apply
Fees and Charges Description
There are no fees for services to public patients if you are lawfully in New Zealand and meet one of the eligibility criteria set by the Ministry of Health. If you do not meet the criteria, you will be required to pay for the full cost of any medical treatment you recieve during your stay.
To check whether you meet the specified eligibility criteria, visit the Ministry of Health website www.moh.govt.nz/eligibility
Hours
12:00 AM to 12:00 AM.
| Mon – Sun | midnight – midnight |
|---|
This is a 24/7 service.
Outside of the below office hours, cover is provided by a limited number of staff
| Southland Hospital, Invercargill | Monday - Friday 8.30am - 4.30pm |
| Dunedin Hospital | Monday - Friday 8.30am - 5.00pm |
Public Holidays: Open on all public holidays.
Languages Spoken
English
Programmes
The Southland Mental Health Emergency Team (SMHET) provides a 24 hour/7 day week service for people who need crisis mental health (emergency) treatment, assistance and information about The Mental Health (Compulsory Assessment and Treatment) Act.
The Southland Mental Health Emergency Team (SMHET) provides a 24 hour/7 day week service for people who need crisis mental health (emergency) treatment, assistance and information about The Mental Health (Compulsory Assessment and Treatment) Act.
- Programme Areas
Crisis / acute, Mental health
- Programme Type
DHB Mental Health Crisis, Intake / assessment
- Regions
Central Lakes, Southland
- Age Groups
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Call 0800 46 78 46.
It is preferred that referrers contact the team by telephone as this is a mobile team and staff may not always be on-site to attend to walk-in referrals. Telephone referrals may be made to the service through the following channels:
- General Practitioners - including after hours service
- Community agencies - e.g. Police, St John, Supporting Families, PACT and also Southern DHB
- Self presentation, friends family/whānau, concerned members of the public
If the referral is considered urgent, i.e. life threatening, immediate phone contact for consultation is vital.
Description
The Southland Mental Health Emergency Team (SMHET) provides a 24 hour/7 day week service for people who need crisis mental health (emergency) treatment, assistance and information about The Mental Health (Compulsory Assessment and Treatment) Act.
-
Southland Mental Health Emergency Team (SMHET) Brochure
(PDF, 650.2 KB)
Operates out of Southland Hospital
Note: PDF downloads require the free Adobe Reader application to view.
The Emergency Psychiatric Service is a mobile 24-hour, 7-day a week service providing emergency services to people with acute mental health needs.
The Emergency Psychiatric Service is a mobile 24-hour, 7-day a week service providing emergency services to people with acute mental health needs.
- Programme Areas
Crisis / acute, Mental health
- Programme Type
DHB Mental Health Crisis, Intake / assessment
- Regions
Waitaki, Central Lakes, Dunedin - South Otago
- Age Groups
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Call 0800 46 78 46.
It is preferred that referrers contact the team by telephone as this is a mobile team and staff may not always be on-site to attend to walk-in referrals. Telephone referrals may be made to the service through the following channels:
- General Practitioners - including after hours service
- Community agencies - e.g. Police, St John, Supporting Families, PACT and also Southern DHB
- Self presentation, friends family/whānau, concerned members of the public
If the referral is considered urgent, i.e. life threatening, immediate phone contact for consultation is vital.
Description
The Emergency Psychiatric Service is a mobile 24-hour, 7-day a week service providing emergency services to people with acute mental health needs.
-
Emergency Psychiatric Service Brochure
(PDF, 608.3 KB)
Operates out of Dunedin Hospital
Note: PDF downloads require the free Adobe Reader application to view.
The Psychiatric Consultation Liaison Service is dedicated to assist Dunedin Hospital non-psychiatric staff in the management of general hospital patients (medical, surgical or obstetric) who also have concurrent psychiatric, behavioural or interpersonal problems.
The Psychiatric Consultation Liaison Service is dedicated to assist Dunedin Hospital non-psychiatric staff in the management of general hospital patients (medical, surgical or obstetric) who also have concurrent psychiatric, behavioural or interpersonal problems.
- Programme Areas
Crisis / acute, Mental health
- Programme Type
Intake / assessment
- Regions
Dunedin - South Otago
- Age Groups
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
DHB clinical services
Referral Process
Referrals for the Psychiatric Consultation Liaison Service comes from within the general hospital inpatient wards.
Description
The Psychiatric Consultation Liaison Service is dedicated to assist Dunedin Hospital non-psychiatric staff in the management of general hospital patients (medical, surgical or obstetric) who also have concurrent psychiatric, behavioural or interpersonal problems.
Additional Details
Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly
Document Downloads
-
Southland Mental Health Emergency Team (SMHET) Brochure
(PDF, 650.2 KB)
Operates out of Southland Hospital
-
Emergency Psychiatric Service Brochure
(PDF, 608.3 KB)
Operates out of Dunedin Hospital
-
Tell Us What You Think
(PDF, 555.6 KB)
Compliments, suggestions, concerns, complaints
Website
Contact Details
Southland Hospital, Invercargill
Southland
12:00 AM to 12:00 AM.
-
Phone
0800 46 78 46
-
Fax
(03) 214 7231
Website
Dunedin Hospital
Dunedin - South Otago
12:00 AM to 12:00 AM.
-
Phone
0800 46 78 46
Website
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This page was last updated at 12:43PM on February 10, 2022. This information is reviewed and edited by Mental Health Emergency Services | Southern | Te Whatu Ora.