Bone Density Service | Counties Manukau

There are no charges for services to public patients if you are lawfully in New Zealand and meet one of the Eligibility Directions specified criteria set by the Ministry of Health.  If you do not meet the criteria, you will be required to pay for the full costs of any medical treatment you receive during your stay.

To check whether you meet the specified eligibility criteria, visit the Ministry of Health website.

For any applicable charges, please phone the Accounts Receivable Office on (09) 276 0060.

Assistance for patients with wheelchairs coming to Middlemore Hospital via train or bus:

By bus
Bus stops are situated just outside the main entrance of Galbraith Buillding on Hospital Rd.

Please view AT website for more information for advice on wheelchair access onto the bus. 

Once you have arrived at Middlemore Hospital either travel to the main entrance desk and ask a volunteer to phone an orderly to assist you to the AT&R Building or pick up a telephone along the hospital main corridor that states 'Help phone - lift and wait for operator' and request assistance with travel to the AT&R Building.

By train
Middlemore Hospital is located next to the railway line with trains stopping frequently at the station outside the hospital. 

Please view AT website for more information for advice on wheelchair access onto the train. 

Once you have arrived at Middlemore Hospital either travel to the main entrance desk and ask a volunteer to phone an orderly to assist you to the AT&R Building or pick up a telephone along the hospital main corridor that states 'Help phone - lift and wait for operator' and request assistance with travel to the AT&R Building.

Get directions

Patients may be dropped off at the door of the AT&R (Building 31), however there are no public parking spaces nearby.  There are 4 disabled parks at the entrance, but you must display disabled parking cards. 

Please park wherever you can find parking in the public parking areas.  Depending on where you park, you may find the easiest way to then get to the AT&R building is by entering the hospital main entrance and following the rainbow corridor to the end and continuing on to AT&R.  Click here for more information about parking at Middlemore Hospital.

If you are unsure of where to go there are volunteer staff to guide you at the main entrance, or don't hesitate to ask any staff member you see.

Click here for directions and parking information at Middlemore Hospital.

Please note:  The AT&R Building is located at Middlemore Hospital.  This is where you will be seen by the Falls & Bone Density Service.  The Falls & Bone Density Service is not located at the Manukau Radiology Building on the corner of Hospital Road and Middlemore Crescent.

Our staff work to ensure that your care and treatment is of the best standard that we can achieve. If for some reason you are unhappy with any part of your care please let us know about it.  Happy feedback is also welcomed.

For more information, please view the Feedback Form pamphlet.

www.countiesmanukau.health.nz/