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Capital & Coast DHB Rehabilitation Service

Public Service


8:00 AM to 4:30 PM.


Who We Are?
ORA Services (Older Persons, Rehabilitation and Allied Health) include specialised assessment, treatment and rehabilitation services covering Wellington to the Kapiti Coast.  We provide treatment both in the community and on inpatient wards.

Inpatient Services 
Inpatient services are located on wards at Kenepuru Hospital, where there is a 15 bed unit focusing on specialist rehabilitation (ward 6) including a number of beds designed to look after those people who have recently had a stroke.

There are also a number of beds based at Kenepuru Hospital (Ward 7) dedicated to the rehabilitation of older people who have broken bones (known as orth-geriatrics) or had admissions to hospital for other reasons.

Wards 4 and 5 are our health of older people wards and provide specialist assessment and treatment for people usually aged 65 or over.

The service provides assessment, treatment and rehabilitation for people aged 16 years and upwards with neurological conditions, stroke, brain injury, musculoskeletal and orthopaedic conditions or who have the potential to benefit from rehabilitation that is best provided by a specialist non-acute service. 

What services do our wards provide?
All wards have a team of experienced staff with specialised skills to provide individualised assessment, treatment and rehabilitation.  Their interventions will address specific areas i.e.

  • assessment of medical, physical and cognitive functioning
  • rehabilitation with individualised programmes
  • treatment of specific impairments
  • training with appropriate aids and appliances
  • re-training in living skills
  • advice regarding home modifications
  • advice and assistance with planning from discharge destination e.g. organising home support
  • discharge, residential placement
  • support in adapting to life changes
  • the education and support needs of the family / carers.

The client's active participation in decision making about their treatment / rehabilitation programme is expected.  All patients are encouraged to complete usual routines, including being up and dressed during the day and to have meals in the patient dayroom where appropriate.

Information including maps, transport and visiting hours is available on the Kenepuru Community Hospital page of this site. 

Community Services

What is the community team?
It is an inter-professional health team of people who work together to ensure that assessment, treatment and rehabilitation needs and goals for our clients are met.  The teams are based at three sites - Wellington & Kenepuru Hospitals and Kapiti Health Centre.  The aim of each community team is to support the client, as part of their family / whanau, in being able to participate in meaningful activities within their own community.

The community team is hospital-based, but has strong links with community groups in order to provide an integrated service.

Who is in the team?

  • Liaison nurses
  • Occupational therapists
  • Physiotherapists
  • Rehab assistants and workshop technician
  • Social workers
  • Speech & language therapists
  • Family therapist
  • Neuropsychologist
  • Medical specialists (i.e. geriatricians and a rehabilitation medicine specialist)
  • Dietitians

What services do the community team provide?
We provide assessment and set appropriate goals with each patient. We then deliver individualised treatment and interventions to meet those goals.

Depending on the individual's needs, the community team offers a specialised rehabilitation programme.  This may include:

  • Community or home visits
  • Outpatient treatments
  • Worksite assessments & return to work planning
  • Coordination of the rehabilitation programme
  • Support and advocacy for the client and their family / whanau carers
  • Facilitated access to community services, groups and organisations
  • Specialist ACC contracted rehabilitation (e.g. training for independence programmes).


What Do We Do?
We work in partnership with people to maximise abilities and optimise lifestyles following illness, surgery or injury from an accident.

We provide individual assessment, treatment and rehabilitation programmes for people aged 16 years and over who live in our region and have disabilities arising from ... 

  • Stroke
  • Complex musculoskeletal and orthopaedic injury and illness including amputations
  • Complex age-related illness and disease that would benefit from multidisciplinary assessment, treatment and rehabilitation
  • Neurological illness
  • Traumatic brain injury.

... and for people who have been assessed by members of the Team as having reasonable potential for functional improvement within a specified time frame.

What is Rehabilitation?
Rehabilitation is restoring and relearning lost abilities or finding new ways of doing everyday activities to maximise one's lifestyle.

Successful rehabilitation is a partnership between the client and health professionals involved and is very different from being ‘treated’ in hospital or at home. In all areas of our service, highly trained nursing, therapy, medical and technical staff work closely with clients, families/whanau and friends, to design and implement individualised rehabilitation programmes.

All clients are encouraged to do as much for themselves as they can safely do.


8:00 AM to 4:30 PM.

Mon – Fri8:00 AM – 4:30 PM

Referral Expectations

Who Can Refer to Our Service?
Referrals are accepted from a range of sources including:

  • General Practitioners and other primary healthcare providers
  • Inpatient and outpatient services at Capital & Coast Health and other District Health Boards
  • Any health professional
  • Capital Support (Needs Assessment and Service Coordination Agency for people with a disability)
  • Care Coordination Centre (Needs Assessment and Service Coordination for older adults and people with long term conditions that meet specific criteria)
  • Community support organisations
  • Family/whanau and self referrals.

We encourage referrals from individuals, family members and community support organisations following consultation with, or in conjunction with, the individual’s General Practitioner.  

Internal (CCDHB) referrals can be made via MAP using an electronic referral form, external referrals can be made via your Primary Care Provider, or you can make a self referral via the CCDHB Webpage.  All referrals will go to the CCDHB Booking Center to be forwarded to the service.

What About Family & Friends?
Older Adult, Rehabilitation and Allied Health Service recognises the important role the family / whanau and friends play in the rehabilitation process. 

Family and friends will be invited to participate in therapy sessions as appropriate and agreed with the client.  As required, family meetings will occur to encourage participation in the rehabilitation process and ensure good communication between the client, team members and family / whanau.

Common Conditions

  • Memory Problems

    There are several types of memory problems people can have.… More

  • Dementia

    This is a condition of gradual loss of memory and other functions of awareness or thinking such as concentration over time.… More

  • Stroke

    A stroke is where the blood supply to an area of the brain is interrupted causing damage to brain cells.… More

  • Falls

    These are not a natural part of aging. There are many reasons why people fall over and a review of your medical problems and medications may well reveal some reasons for falling that can be fixed.… More

Contact Details

This page was last updated at 3:02PM on September 23, 2019. This information is reviewed and edited by Capital & Coast DHB Rehabilitation Service.