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Waitematā DHB Whānau Ora Navigation - Cancer Care Service

Public Service, Oncology, Cancer Network Group, Community, Kaupapa Māori

Today

8:30 AM to 5:00 PM.

Description

This is a FREE service

Everybody reacts differently to a diagnosis of cancer. For a lot of people the information can be too much to take on board all at once. The Whānau Ora Navigation Cancer Care Service is a tautoko/support service for Māori and their whānau.
 
Your navigator will provide:
  • Support
  • Advocacy
  • Education
along the cancer care pathway.
 
They can also provide special resources that help explain what is happening in plain language.
 
Criteria
  • Māori and their whānau
  • 16 years and over
  • A West Auckland resident


This is a non-urgent service. You will be contacted within five working days.


What can we do together?
  • We can work together with you and your whānau to identify the best options available.
  • Ensure that you and your whānau have a good understanding of:
    • Your cancer and its pathway
    • Your treatment
    • Your medication
    • Your on-going care.
  • Link you with other health services to meet your needs.
  • Help you to connect with Kaumātua and Kuia.
  • Support you to connect with alternative holistic options.
  • Provide ongoing support through regular visits and phone calls.
 
 
Te Whare Tapa Wha
 
Taha Wairua
Taha Tinana
Taha Hinegaro
Taha Whānau
 
Our clients are referred to us by:
  • GPs
  • Whānau
  • Self referral
  • Friends
  • Hospital services
    -     Oncology (anything to do with cancers)
    -     Outpatients clinic
    -     Social workers
    -     Specialists
  • District nurses
  • Cancer Society
  • Other cancer support services.
 
E hara I te mea nō ināinei te aroha,
nō ngā tūpuna tuku iho.
 
Compassion and love is not something that has been invented in this generation,
it has been passed down to us from our tupuna.

Staff

Wendy Hayward-Morey

Ages

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Referral

Self referral - phone 0800 924 942 call centre.

Walk in

Whānau House, 6-8 Pioneer Street, Henderson, Level 2.

Make an appointment

Website / App

Referral Expectations

You may fax, email, phone or come to Whānau House, Level 2 to be referred to the Whānau Ora Navigation Cancer Care service.  The contact details are on the brochure and this site.  Please include the following:

  • consent from the whānau
  • whānau details:  Name, NHI, DOB, Ethnicity, Address, GP practice, Phone number
  • reason for referral
  • diagnosis.

Charges

Whānau Ora Navigation Cancer Care is a free service for Māori and their Whānau 16 years and over, residing in West Auckland.

Hours

8:30 AM to 5:00 PM.

Mon – Fri8:30 AM – 5:00 PM

No After Hours' service

Services Provided

Cultural support

  • Cultural advocacy services
  • Kaupapa Māori

Support

  • Support during treatment
  • Support for family/whānau/partners

Cancer Types

Brain and Spinal, Head and Neck / Thyroid, Lung, Breast, Upper Gastrointestinal (Oesophagus / Stomach / Liver), Lower Gastrointestinal (Bowel / Rectum / Anus), Kidney, Bladder, Testicular, Prostate, Gynaecological, Leukaemia and Blood, Skin Cancer / Melanoma, Sarcoma, Childhood Cancers, Others

Contact Details

6-8 Pioneer Street
Henderson
Auckland 0612

Information about this location

View on Google Maps

Get directions

Street Address

6-8 Pioneer Street
Henderson
Auckland 0612

Postal Address

PO Box 21081
Henderson
Auckland 0650

This page was last updated at 4:05PM on September 6, 2021. This information is reviewed and edited by Waitematā DHB Whanau Ora Navigation - Cancer Care Service.