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Waitematā DHB Whanau Ora Navigation - Cancer Care Service

Public Service, Oncology, Cancer Network Group, Community


8:30 AM to 5:00 PM.


This is a FREE service

Everybody reacts differently to a diagnosis of cancer. For a lot of people the information can be too much to take on board all at once. The Whānau Ora Navigation Cancer Care Service is a tautoko/support service for Māori and their whanau.
Your navigator will provide:
  • Support
  • Advocacy
  • Education
along the cancer care pathway.
They can also provide special resources that help explain what is happening in plain language.
  • Māori and their whānau
  • 16 years and over
  • A West Auckland resident

This is a non-urgent service. You will be contacted within five working days.

What can we do together?
  • We can work together with you and your whanau to identify the best options available.
  • Ensure that you and your whanau have a good understanding of:
    • Your cancer and its pathway
    • Your treatment
    • Your medication
    • Your on-going care.
  • Link you with other health services to meet your needs.
  • Help you to connect with Kaumātua and Kuia.
  • Support you to connect with alternative holistic options.
  • Provide ongoing support through regular visits and phone calls.
Te Whare Tapa Wha
Taha Wairua
Taha Tinana
Taha Hinegaro
Taha Whanau
Our clients are referred to us by:
  • GPs
  • Whānau
  • Self referral
  • Friends
  • Hospital services
    -     Oncology (anything to do with cancers)
    -     Outpatients clinic
    -     Social workers
    -     Specialists
  • District nurses
  • Cancer Society
  • Other cancer support services.
E hara I te mea nō ināinei te aroha,
nō ngā tūpuna tuku iho.
Compassion and love is not something that has been invented in this generation,
it has been passed down to us from our tupuna.

Referral Expectations

You may fax, email, phone or come to Whanau House, Level 2 to be referred to the Whanau Ora Navigation Cancer Care service.  The contact details are on the brochure and this site.  Please include the following:

  • consent from the whanau
  • whanau details:  Name, NHI, DOB, Ethnicity, Address, GP practice, Phone number
  • reason for referral
  • diagnosis.


8:30 AM to 5:00 PM.

Mon – Fri8:30 AM – 5:00 PM

No After Hours' service

Services Provided

Cultural support

  • Cultural advocacy services
  • Kaupapa Māori


  • Support during treatment
  • Support for family/whānau/partners

Cancer Types

Brain and Spinal, Head and Neck / Thyroid, Lung, Breast, Upper Gastrointestinal (Oesophagus / Stomach / Liver), Lower Gastrointestinal (Bowel / Rectum / Anus), Kidney, Bladder, Testicular, Prostate, Gynaecological, Leukaemia and Blood, Skin Cancer / Melanoma, Sarcoma, Childhood Cancers, Others

Contact Details

6-8 Pioneer Street
Auckland 0612

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Street Address

6-8 Pioneer Street
Auckland 0612

Postal Address

PO Box 21081
Auckland 0650

This page was last updated at 2:19PM on April 20, 2021. This information is reviewed and edited by Waitematā DHB Whanau Ora Navigation - Cancer Care Service.