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Auckland DHB Ophthalmology Services

Public Service, Ophthalmology


8:00 AM to 5:00 PM.


If you are a GP or Optometrist, please log-in to view the Clinical & Referral section of our page. If you are not registered please follow the link to complete the registration: https://www.healthpoint.co.nz/register/ 
What is Ophthalmology?
Ophthalmology is the branch of medicine that is concerned with the health of eyes and their surrounding tissues including muscles, bones, eyelids, and tear production/drainage systems. Your eye is the organ of vision and consists of the cornea (the outer clear layer), the sclera (the white of the eye), the iris (the coloured part), the lens (lies behind the iris) and the retina (the light-sensitive lining at the back of the eye). Your eyes ‘see’ by focusing light that enters the eye onto the retina which sends the image to the brain by the optic nerve.
The Department
Ophthalmologists are doctors who are trained in the treatment of diseases of the eye. Most will be trained in eye surgery and most nowadays have specialised interest in a particular part of the eye, for example, the cornea, the retina, the eye lids or muscles that control the eye movements.

Optometrists are university trained professionals who diagnose eye disease, assess visual function, and prescribe spectacles and contact lenses as appropriate. Optometrists with TPA (therapeutic) endorsement may also prescribe a range of topical medicines (drops and ointment) for use in the eye.

Nurse Practitioners are university trained, advanced registered nurses who have met the NZ Nursing Council requirements and competencies to be formally registered as Nurse Practitioners in NZ. We currently have three Nurse Practitioners in the ADHB Ophthalmology department who also provide comprehensive assessment, management and prevention of eye disease, perform various assessments and procedures and can prescribe required medications. Our Nurse Practitioners have their own independent clinics and also work alongside our ophthalmologists in various areas of the department. For more information on Nurse Practitioners in NZ visit the NZNC website: http://www.nursingcouncil.org.nz/Nurses/Scopes-of-practice/Nurse-practitioner

Nurse Specialists are university trained registered nurses in advanced nursing practice roles and are responsible for providing specialist nursing care and/or coordination of care to a specific patient / client population across health care settings. We currently have six Nurse Specialists in the ADHB Ophthalmology department who provide comprehensive assessment and management of eye disease and have met NZ Nursing Council requirements to work in Expanded Practice roles to perform various assessments and procedures within the department. For more information visit tthe NZNC website: http://www.nursingcouncil.org.nz/Nurses/Scopes-of-practice/Registered-nurse

Orthoptists are experts in the assessment, diagnosis and treatment of squints (see below), amblyopia and eye movement problems. Most of their patients are children as squints and amblyopia usually need treatment during early childhood. Adults may also need assessment as squints and eye movement problems may develop at a later age and this may result in double vision or other symptoms which can be monitored and managed by the Orthoptist. Orthoptics: Ortho = straight; Optics = eyes.

Low Vision Clinic is part of the Eye Department at Greenlane Clinical Centre. If you are experiencing difficulties in daily living activities such as meal preparation, using the telephone or identifying money to name a few, and have already been seen by an optometrist or ophthalmologist, the clinic may be able to assist you to make the best use of your remaining vision.

You will be seen by a Low Vision Therapist who can advise you about lighting, colour contrast, adaptive aids and strategies to assist you to safely maintain your independence. You will also be seen by a Low Vision Optometrist who may prescribe a Low Vision aid to assist with reading and other near tasks or with distance vision.

Your GP, optometrist, ophthalmologist, Eye Clinic nurse or Blind Foundation staff can refer you to the clinic by using our referral form or by sending a letter including information about your eye condition, visual acuity, treatment and the reason for the referral. As this is a public hospital clinic there is no charge for NZ residents but you have the option of purchasing items demonstrated at the clinic.

See the attached flyer below for some basic information on Understanding the Needs of People with Sight Loss.


Referral Expectations

To be seen at the outpatient clinic by one of our specialist clinicians, you will need a letter of referral to be sent to the hospital by your GP or by your optometrist.


Currently New Zealand residents pay for their public health service through their taxes and there are no additional charges to them at the hospital. Non-New Zealand residents are responsible for the full cost of any medical or surgical treatment they receive at Auckland City Hospital or Greenlane Clinical Centre.


8:00 AM to 5:00 PM.

Mon – Fri8:00 AM – 5:00 PM

STOP! Are you at risk of having, or being exposed to, COVID-19?

Please consider our staff and other patients before attending the Eye Clinic if you think you may be at risk of having of COVID-19. If you are not sure please contact your family doctor/GP first or use the contact numbers in the link below for advise.

For more information please go to: COVID-19 in the Auckland Region | ARPHS

Please note that due to COVID-19 we are operating our service slightly differently for the foreseeable future. Patients will still be seen in order of priority, however in order to maintain physical distancing within our facility, smaller numbers of patients will be seen each day. We are also providing Telehealth (telephone or video) consultations where possible and practical. As always your privacy will be protected, and we will continue to provide a high level of care.

After hours/in case of emergency

If you need urgent care– you can visit an after hours GP or optometrist, or visit your nearest Accident and Medical (A&M) clinic. You can find a list of Accident and Medical clinics across the Auckland region, including their opening times, here.

You can also contact Healthline on 0800 611 116 for free advice.

For further information/options please go to http://www.adhb.health.nz/your-health/the-right-care-for-you/

If it’s an emergency, don’t hesitate - call 111 or go to your nearest hospital emergency department. 

Please note we DO NOT have a "walk-in" clinic. All patients must be referred by their GP, Optometrist or Emergency/Accident & Medical Clinic unless otherwise advised by Ophthalmology department staff.

EYE CLINIC: GROUND FLOOR, BUILDING 8, GREENLANE CLINICAL CENTRE. Enter the Greenlane Clinical Centre through the main entrance at Building 4 (by the Pharmacy and Jamaica Blue) and walk through, past Planet Espresso to Building 8. Reception M is on the left. General Ophthalmology (Eye) clinics are open Monday to Friday 8am - 5pm.

TOTARA WARD (Eye Ward) LEVEL 2, BUILDING 4, GREENLANE CLINICAL CENTRE The Totara Ward is located on Level 2, Building 4. Use lift bank A to level 2 and report to the main reception desk.

ACUTE EYE SERVICE: Please note we DO NOT have a "walk-in" clinic. You need to be referred by your GP, optometrist, local Emergency/Accident & Medical Clinic or have been advised to contact us directly if you have already been seen in our department. If you are seen by a GP/doctor or optometrist in the community or hospital, they can call us directly to discuss your condition. If you need urgent assessment an appointment will be made for you in the Acute Referral Clinic during normal business hours. If there are no appointments available, or your condition needs to be seen more urgently, you will be advised to attend the Emergency Eye Clinic with your referral. Please keep in mind that due to the large number of patients attending our acute service, there is often a very long wait (up to 6-8 hours) to be seen by a Doctor, Clinical Nurse Specialist, Nurse Practitioner or Optometrist depending on how urgent your condition is. The Emergency Eye Clinic is located in the Eye Clinic Monday to Friday 8am - 5pm, and Saturday 8am - 3pm. We have a reduced after hours service until 7pm, however no follow-up patients will be seen during this time. On Sundays the Emergency Eye Clinic is run from the Totara Ward as a reduced service 8am - 7pm. From 7pm until 8am every night all eye emergencies should please report to Auckland City Hospital Emergency Department, your local Hospital Emergency Department or your local emergency/A&M clinic. Please see the attached "ARC" & "EEC" flyers below for further information.

Common Conditions

  • Refractive Error: short-sightedness (myopia), long-sightedness (hyperopia) and astigmatism

    These conditions cause distance blur. In myopia, the eye has a resting focus at a near distance so that people will be able to see objects clearly at some point close to them, whilst the distance is blurry.… More

  • Cataracts

    Cataracts are the most common condition in eyes that comes on with age.… More

  • Squints (strabismus)

    Squints happen when one eye stops working with the other eye, usually causing the eye to turn inward or outward (less commonly upward or downward).… More

  • Glaucoma

    Glaucoma is a group of diseases that can damage the eye’s optic nerve and may result in vision loss and blindness. Multiple factors are often important in causing glaucoma, but it is most commonly related to in an increase in pressure in the eye.… More

  • Diabetic Retinopathy

    This is a complication of diabetes and is caused by small blood vessel damage within the retina of the eye.  It commonly affects both eyes and may cause permanent loss of vision.  Macular oedema is sometimes also present with diabetic retinopathy.  Macular oedema is when fluid leaks into the retina… More

  • Retinal Detachment

    This is when the retina detaches, meaning it is lifted or separated from its normal position within the eye. An acute retinal detachment requires urgent assessment and appropriate treatment.… More

  • Contact Lens Use

    Contact lenses may be worn to correct vision, manage eye conditions or for cosmetic reasons (e.g.… More

  • Intravitreal (eye) Injections

    Please find attached the patient information pamphlet regarding intravitreal (eye) injections More PDF

Document Downloads

Contact Details

Greenlane Clinical Centre

Central Auckland

Phone 0800 774 898
Outpatient appointments and surgical bookings (09) 638 0400 or scheduling@adhb.govt.nz 
GP/ External Specialist Help Desk (09) 307 2800
Mental Health Services 24 Hour Crisis helpline 0800 800171

Ground Floor, Building 8
Greenlane Clinical Centre
Greenlane Road

Please note we DO NOT have a "walk-in" clinic. All patients must be referred by their GP or optometrist, unless advised otherwise by the Ophthalmology Department staff.

Enter Greenlane Clinical Centre through the main entrance of Building 4 (by the Pharmacy and Jamaica Blue) and walk through, past Planet Espresso, to Building 8. Reception M is on the left.

Information about this location

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Street Address

Ground Floor, Building 8
Greenlane Clinical Centre
Greenlane Road

Please note we DO NOT have a "walk-in" clinic. All patients must be referred by their GP or optometrist, unless advised otherwise by the Ophthalmology Department staff.

Enter Greenlane Clinical Centre through the main entrance of Building 4 (by the Pharmacy and Jamaica Blue) and walk through, past Planet Espresso, to Building 8. Reception M is on the left.

Postal Address

Private Bag 92 189
Auckland Mail Centre
Auckland 1142

This page was last updated at 3:05PM on July 20, 2021. This information is reviewed and edited by Auckland DHB Ophthalmology Services.