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Capital & Coast DHB Infection Control Community

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Hospital Infection Prevention and Control Service

The Infection Prevention and Control Programme aims to reduce the risk of healthcare associated infection for patients, staff and visitors to the lowest possible level.

On a practical level this means advising on protecting patients, staff and visitors through the use of equipment like masks and gloves. Also appropriate antibiotic use, equipment cleaning and education of staff and patients with regard to management of people who have active infection or colonisations with microorganisms (bugs or germs) that are resistant to some antibiotics.

Patients and visitors also have a role to play in reducing the risk of infection to others. This role includes not visiting if unwell, following pre-operative hygiene instructions and frequent use of alcohol gel to clean the hands of bugs and germs.

Patients and visitors who feel that hygiene standards are not being met, in terms of the use of alcohol gel by staff, or cleaning, are welcome to raise these issues with the nurse or doctor in charge of their care.

Community Infection Prevention and Control Service

In the community the Infection Prevention and Control team provides advice, liaison and education to rest homes, residential care facilities and general practices.

Education sessions available include those on outbreak management, general infection control and care of clients with multi drug resistant organism (e.g. MRSA). The Community Infection Control Team liaises closely with Regional Public Health on matters of public health concern (like vomiting outbreaks).

Referral Expectations

Inpatient Referrals

Concerns about hospital hygiene standards or infection management should be raised with the staff in charge of your care. As  appropriate these concerns will be taken up with a microbiologist, the infection prevention and control team, pharmacy or the cleaning company.

Outpatient Referrals

Health facilities and other groups are welcome to contact the Infection Prevention and Control community team for information and education sessions and advice.

Useful links


Contact Details

  • Phone

    (04) 385 5999 ext 6514, 6613, 6515

  • Fax

    (04) 385 5925

  • Website

General Enquiries: (04) 385 5999
Fax: (04) 385 5856

Emergency Department: Open 24 hours / 7 days, Phone (04) 385 5999

Level B, CSB
Wellington Hospital
Riddiford Street

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Street Address

Level B, CSB
Wellington Hospital
Riddiford Street

Postal Address

Wellington Hospital
Private Bag 7902
Wellington 6242

This page was last updated at 2:21PM on June 3, 2020. This information is reviewed and edited by Capital & Coast DHB Infection Control Community.