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Capital & Coast DHB Whanau Care Services

Public Service

Description

Whanau Care Services: 

"working with you to achieve the best health outcomes for Maori patients and their whanau"  

Tikanga Support e.g.:

  • Karakia
  • Return of  body parts
  • Issues of tapu/ noa
  • Clinical processes

Communication Support

  • Explaining clinical information, treatment plans, options.
  • Whanau hui

Grief and loss e.g.:

  • Support during termal illness and at the time of death
  • Assistance for bereaved whanau

Social Work

  • Advice and guidance
  • Practical help and information.

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How we Help

We can help explain to healthcare workers your cultural and spiritual requirements when you are a patient and we can advise and assist staff as they endevour to meet your tikanga needs.

We can facilitate whanau hui.

A kaiawhina will visit you and/or your whanau any time you ask, whether you are an inpatient or an outpatient.

Social Workers promote your total wellbeing. They provide manaakitanga and support counselling and facilitate practical solutions.

The Cardiac Liaison Nurse provides support and advocacy to Maori referred to cardio-related services.

We can help with temporary accommodation.

The Service Coordinator receives referrals to Whanau Care Services, makes assessment of need and degree of urgency and allocates personnel to provide the support and/ or assistance required.

Hours

Monday to Friday 8.00am - 6:00pm

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Accommodation

Te Whare Whanau o Te Pehi Parata

Temporary accommodation is available for whanau from outside the Capital & Coast District Health Board region who are supporting an inpatient.

Accommodation is limited and pre-booking advised. There is one room per whanau for three or four people depending on availability.

Book through Whanau Care Services between 8:00am and 6:00pm, Monday to Friday.

Children must be accompanied by an adult.

The cost of a room is $30.00 a night and there is a $20.00 refundable key bond.

Contact Details

On Call: (04) 385 5999

Whanau Care Services
Level 2
New Regional Hospital
Riddiford Street
Newtown

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Street Address

Whanau Care Services
Level 2
New Regional Hospital
Riddiford Street
Newtown

Postal Address

Whanau Care Services
Wellington Hospital
Private Bag 7902
Wellington South

This page was last updated at 2:29PM on February 8, 2017. This information is reviewed and edited by Capital & Coast DHB Whanau Care Services.