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Northland DHB Child Protection & Family Violence Service

Public Service


Service Vision

All people living safe and free from violence, abuse and neglect in healthy
communities throughout Northland

The Child Protection and Family Violence Service work throughout Northland to promote awareness provide education and understanding on the identification and impact of child abuse and family violence; this also includes partner abuse and abuse of the elderly.

Consultation and advice regarding:

Child Family Violence
  • Physical abuse
  • Emotional abuse
  • Neglect
  • Sexual abuse
  • Shaken baby
  • Signs and symptoms
  • Referrals to Child Youth & Family Services
  • Safety assessments and planning
  • Policy and protocol development.
  • Physical abuse
  • Emotional abuse
  • Financial abuse
  • Sexual abuse
  • Elder abuse and/or neglect
  • Local services
  • Domestic Violence Act
  • Access to resources and supports
  • The implementation of routine screening for family violence
  • Safety assessments and planning
  • Policy and protocol development.

Contact Details
Monday - Friday 8:00 am - 4:30 pm
Whangarei Hospital: (09) 430 4100


  • Paediatric and Adolescent Sexual Abuse Service

    Clinical Services
    The service provides health care for children and young people, aged 0 – 17 years, following a disclosure of historic sexual abuse or recent sexual assault.… More


Child Protection & Family Violence Useful Links

Oranga Tamariki - Ministry for Children
Works with families to protect children and young people, promote the well-being of children, young people, their families and family groups, ensure that children in need are secure and cared for and help families maintain and strengthen their child-rearing role. Child, Youth and Family are the government agency that has legal powers to intervene to protect and help children who are being abused or neglected or who have problem behaviour.
Phone: 0508 FAMILY (326 459)
Fax: 64 9 914 1211

Kids Health provides links to :
Child protection (preventing abuse)
Child protection: Preventing SBS (shaken baby syndrome)
Child protection (what if I'm worried about a child?)
Child protection (when abuse has occurred)
Child protection (family violence)
Child protection (more information, resources, support)

National Center on Shaken Baby Syndrome:

Parentline deals with children who have been sexually, physically or emotionally abused or who are at risk of abuse.

Plunket is New Zealand's leading provider of Well Child and family health services in New Zealand. It offers parenting education and support.
Call PlunketLine free on 0800 933 922.

Jigsaw Family Services
Jigsaw is a national organisation focused on the wellbeing of all New Zealand children and their families.

Family Start
Family and Community Services
Family Start is a free home-based service to support parents and families so children have the best possible start in life.

KidsLine is New Zealand’s only 24-hour helpline for New Zealand children (five to 18 years). KidsLine is part of the Lifeline family of services. Children and young people can ring any hour of the day on a 0800 number and talk to a trained counsellor about anything that might be worrying them.

Barnardos works within the community to provide a range of care, education, information and support services for children and their families. Services include home-based care and education services, as well as family support and early learning centres. Barnardos also runs supervised access programmes.

A free telephone counselling service for young people
Call free on 0800 376 633

Youth Court
The Youth Court deals with young people 14, 15 and 16 years old.

Youthlaw - Family Violence and Young People:

Young Parents Book:

This is a website for teenagers supporting friends who have had an unwanted sexual experience.

Office of the Children’s Commissioner
The Office of the Children’s Commissioner is an independent authority promoting children’s and young people’s wellbeing through advocacy, consultation, monitoring, research and investigation.

Family Court of New Zealand
The Family Court aims to help people sort out their own problems about family matters as much as possible. Court appearances are seen as a last resort.

Family Court resources site:

Applying for a Protection Order:

He Drove Me Mad (Mental Health and Family Violence)

It's not okay:

Contact Details

(09) 430 4101 - ask for Child Protection or Family Violence
Monday - Friday 8:00 am - 4:30 pm to discuss concerns.

Out of Hours
Access to this service can be made after hours for forensic examinations following sexual assault/abuse.

After hours please contact:
Whangarei Hospital telephonist: (09) 430 4100 ask for the on call Paediatrician
Police: 111
Oranga Tamariki - Ministry for Children: 0508 FAMILY (0508 326 459)

Hospital Road
Northland 0110

Information about this location

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Get directions

Street Address

Hospital Road
Northland 0110

Postal Address

Private Bag 9742
Whangarei 0110

This page was last updated at 11:18AM on August 2, 2018. This information is reviewed and edited by Northland DHB Child Protection & Family Violence Service.