North Auckland, West Auckland > Public Hospital Services > Waitematā District Health Board (WDHB) >

Waitematā DHB Smoke Free Service

Public Service

WDHB Outpatient Smoking Cessation Clinic

You can be referred to the WDHB Outpatient Smoking Cessation Practitioner by any hospital staff member involved in your care.  You must be a recent inpatient or outpatient of Waitakere or North Shore hospital to be referred.

Many people have a few concerns about going to a smoking cessation service. We’ve listed some of the common ones:


Q: Where is the clinic held?
A:  At both North Shore and Waitakere Hospitals the cliinc is held in the Outpatients Department. Please ask at the main reception desk if you are unsure where to go.  


Q: Are you just going to give me a patch or some gum? I’ve tried it before.
A: Many people benefit from patches and lozenges or gum, but you’ll also hear about other options. 

There’s a range of help available, from information on medication options to support for changes in your lifestyle.

The social and emotional side of smoking (e.g. socialising, dealing with boredom, stress management) can also be tackled.


Q: Are you going to lecture me about how stupid I am to smoke?
A: We’ve found that lecturing is not as helpful as finding out why you smoke, and how you can change.

You’ll get information about smoking, but there is no blame or pressure attached.


Q: Are you going to analyse me?
A: Only your smoking, and that will be done together. You are the expert when it comes to how and why you smoke.


Q: How long are sessions?
A: Clinics are booked for one hour. Follow-up sessions over the phone are flexible.


Q: How many sessions do I have to come for? I’m pretty busy.
A: There is no fixed number. Some people need more sessions than others although we do recommend at least four sessions. The follow up sessions can be by telephone if this works better for you.


Q: What happens at a session?
A: The physical process of nicotine addiction is usually the starting point. If you know how treatments act on the body it’s easier to understand why some might fit your needs better than others. From there, sessions can cover:

  • Medication options
  • Previous quit attempts
  • Possible barriers to quitting
  • Preparing to quit
  • Stress management
  • Staying quit


Q: What are the medication options?
A: Most people know something about nicotine replacement therapy, but the pros and cons of the different ways of using it can be discussed.

Many people find prescription medicines such as varenicline (Champix), bupropion (Zyban) and nortriptyline useful as well.

This page was last updated at 11:22AM on March 9, 2020.