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Lakes DHB Kia Wana Lakes Baby

Public Service


Service delivery during COVID-19

Alert Level Service Delivery
Level 4

Services available:

Lactation Service

  • Phone consults, Facetime, Zoom
  • All referrals/enquiries to be sent to , or 0800-lakes baby (0800-525-372) or text 027 277 3149

Safe Sleep Devices - Pepi Pods/Wahakura

  • All enquiries/referrals to  or 0800-lakes baby (0800-525-372)

Hapu Wananga

  • Referrals to be sent to , 0800-lakes baby (0800-525-372), or Facebook page Kia Wana Lakes Baby Service Rotorua.
Level 3


As per Level 4


Level 2

Services available:

Lactation Service

  • Clinic visits, home visits, phone consults, Facetime, Zoom
  • All enquiries/referrals to or 0800-lakes baby (0800-525-372) or text 027-2773149

Safe Sleep Devices – Pepi Pods/Wahakura

  • All enquiries/referrals to  or 0800-lakes baby 0800-525-372 or text 027-2773149

Hapu Wananga

  • Referrals to be sent to , 0800-lakesbaby (0800-525-372), or Facebook page Kia Wana Lakes Baby Service Rotorua.

Kia Wana Lakes Baby Service aims to provide a maternal and child health co-ordination service that acts as a single point of entry for all health providers and whānau. This intergrated approach allows easy access to services and collaboration amoungst key providers so that, together, we are able to provide high quality care to all women within the Lakes Region.

Our services include:


Breastfeeding support is provided by our lactation consultants. 

In Turangi, we run a breastfeeding support group at Awhi House every Tuesday. This group provides information and support or just the opportunity to hang out with some awesome mums who are trying to give their young ones a great start in life. The group is supported by a lactation consultant.

Find a Midwife Service

Our team can help you to find a midwife.

Safe Sleep

Our team provide information and support to keep your baby safe for every sleep. 

Hapu Wananga

Are you hapu and preparing for a new pēpi? Come and enjoy a two day wananga about antenatal and parenting information with the whole whānau. Look forward to laughs, fun, yummy kai and free giveaways.

Social Support Co-ordination (Rotorua)

In Rotorua, our co-ordination service can help you to access other services, for wrap-around support. We can help to enrol women with a GP or LMC, help enrol baby into WCTO or a GP, provide information on other services, make pathways visible and facilitate referrals.

Referral Expectations

Please contact us if you have any questions about our services.

We accept self-referrals as well as referrals from GPs/Primary Care, Lead Maternity Carer (LMC/Midwife), Community Providers and others. 

Call 0800 LAKES BABY (0800 525 372) or please send referrals by email to 

Note - whānau can also register for services via our Facebook page.


New Zealand citizens or those who have obtained permanent residence are entitled to publicly funded health care.

Non-residents may be required to pay for their health care.

Click here to read more about eligibility for funded care at Lakes DHB.

Document Downloads


Click here to find your nearest community pharmacy.

Contact Details

Children's Health Hub, 1127 Haupapa Street, Rotorua


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Awhi House, 17 Paekiri Street, Tūrangi


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129 Spa Road, Taupō


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This page was last updated at 9:38AM on May 22, 2020. This information is reviewed and edited by Lakes DHB Kia Wana Lakes Baby.