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Southern DHB Persistent Pain Service

Public Service


The Persistent Pain Service is an outpatient service made up of specialist healthcare professionals experienced and trained in the management of long term pain conditions. Persistent pain is classified as pain that has lasted more than three months and can affect all ages. At the moment all clinics and education sessions are held in Dunedin Hospital, although telehealth is being developed for some follow up care.  It is really helpful if before being referred to the Pain Service you contact the secretary to give your email address if you have one.

Before you come for your first appointment you will be asked to complete a series of questionnaires.  These questionnaires are used in many pain services accross New Zealand and Australia.  If you have access to the internet you will find it much easier to complete the questionnaires on a tablet, laptop or PC than by a paper form. These questionnaires do not mean it is assumed ‘the pain is in your head”, but are part of a holistic assessment process that is internationally recognised as an assessment tool and form part of your clinical assessment. If, for whatever reason, you have difficulty filling out the questionnaire, please contact either the pain secretary or the Clinical Nurse Specialist. It is also really important that you provide past and current pain medication details.

Treatment approaches are evidence based and in line with worldwide trends in pain management. The mixture of professionals provide a holistic approach to managing pain which can affect many aspects of a person’s life. The aim of the service, where possible, is to guide the client towards independent management of their pain condition and to enable them to have a more fulfilling life.

Very often rehabilitation strategies are as important as medication approaches so education is provided in both individual and group settings. All suggested interventions are discussed with the client to enable them to make an informed choice of direction. Please click here for more information.

The team is innovative and keen to explore international advances in pain medicine and pain management, so from time to time new approaches will be tried or offered.

The team comprises a pain medicine specialist and allied health professionals (Clinical Psychologist, Clinical Nurse Specialist, Physiotherapist and Occupational Therapist).

Management of complex pain problems requires a multidisciplinary approach to:

  • prescribe and adjust medications
  • provide education about the nature of the problem
  • provide rehabilitation to improve quality of life and performance of daily activities. 

The Persistent Pain Team

  • Jenny Sandom, Clinical Nurse Specialist
  • Luciana Blaga, Senior Occupational Therapist
  • Tracey Hogarty, Physiotherapist
  • Wendy Lockhart, Physiotherapist 
  • Richard Fitzpatrick, Physiotherapist
  • Dr Maria Kleinstaeuber PhD, Clinical Psychologist
  • Dr Naomi White PhD, Clinical Psychologist
  • Specialist consultants below


Referral Expectations

Your general practitioner can refer you to the Persistent Pain Service to obtain advice on the assessment and treatment of a pain condition.


Due to the extraordinary situation you may expect delays as some new patient appointments may need to be cancelled/deferred to protect consumers and healthcare professionals.  If you receive a waiting list letter asking you to phone for an appointment, please do so, and your place on the waiting list will be preserved.

Where possible follow up appointments for all members of the Pain Service team will be conducted by telehealth or telephone.

Procedures / Treatments

  • Understanding Pain - Videos

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  • What to Expect at Your Pain Clinic Visit - Brochure

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  • Patient Education Programme - Brochure

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  • Driving and Strong Medications for Pain Control

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Contact Details

Dunedin Hospital

Dunedin - South Otago

Pain Service Secretary (03) 470 9833
Booking Secretary (03) 470 9240
Clinical Nurse Specialist (03) 474 0999 ex 58648

201 Great King St

Information about this location

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Street Address

201 Great King St

Postal Address

Private Bag 1921
Dunedin 9054

This page was last updated at 3:00PM on March 23, 2020. This information is reviewed and edited by Southern DHB Persistent Pain Service.