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Auckland DHB Palliative Care

Public Service


8:30 AM to 4:30 PM.


What is Palliative Care?

Palliative care supports people and their families who are dealing with life-threatening illness and helps them to live as comfortably as possible. By ‘life-threatening’ we mean those conditions that can’t be cured and may at some time result in the person dying, be that years, months, weeks or days away. For example: cancers that can’t be cured but might still be responsive to drugs or radiation;  lung, heart, nerve or kidney diseases that get progressively more troublesome despite everything.

A palliative care approach aims to improve quality of life by addressing social, psychological and spiritual needs as well as physical needs such as managing pain and other distressing symptoms.



8:30 AM to 4:30 PM.

Mon – Fri8:30 AM – 4:30 PM

Referral Expectations

Members of the Auckland City Hospital Palliative Care Service are able to see inpatients at Auckland City Hospital. The team does not provide outpatient or community services. Referrals are accepted from any health professional caring for hospital inpatients provided that the medical team is aware of and has agreed to the referral being made.

Procedures / Treatments

  • When is Palliative Care Helpful?

    Palliative care helps at all stages of life-threatening illness. It is often best introduced early on – sometimes even at the point it first becomes clear what is wrong.… More

  • Who Provides Palliative Care When You are Living at Home or in a Rest Home?

    General Practitioners and District Nurses all have knowledge of, and abilty to provide, palliative care.… More

  • How Can Specialist Palliative Care Help While You Are in Hospital?

    The Hospital Palliative Care Team can often help out and offer you and your family support, relief, comfort, information and expertise in many different situations.… More

  • How to Contact the Auckland City Hospital Palliative Care Service

    Team members are able to see inpatients at Auckland City Hospital.… More

  • Members of The Auckland City Hospital Palliative Care Service

    The service includes doctors and nurses who have specialist training and expertise in palliative care.… More

Contact Details

Auckland City Hospital

Central Auckland

  • Patient enquiries

    (09) 375 4300

  • Known extension/pager

    (09) 307 4949

  • Admission & Planning Unit

    Ext 24210 / 23225 | Fax: (09) 375 7038

  • Acute Referrals Service

    (09) 375 7030, Ext: 24048 |Fax: (09) 307 2858

  • Emergency Department

    (09) 376 0000, open 24 hours / 7 days

  • Outpatient appointments & surgical booking enquiries

    (09) 638 0400 / scheduling@adhb.govt.nz 

Mental Health Services

  • 24 Hour Crisis Line

    0800 800717

  • GP / External Specialist Help Desk

    (09) 307 2800

Level 3 - Room 34005 (Ward 38)
Building 32
Auckland City Hospital
Park Road

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Street Address

Level 3 - Room 34005 (Ward 38)
Building 32
Auckland City Hospital
Park Road

Postal Address

Palliative Care Service
Level 3, Building 32, Rm 34005, Wd 38
Auckland City Hospital
Private Bag 92 024

This page was last updated at 9:26AM on March 19, 2020. This information is reviewed and edited by Auckland DHB Palliative Care.