MERCY HOSPICE AUCKLAND is the provider of specialist palliative care services for people living in the community in the Auckland District Health Board (ADHB) area.  We have a 13-bed hospice inpatient unit and provide community palliative care nursing services and support to people with palliative needs living at home and in residential care.  The hospice services are partly funded by ADHB and are available at no cost to people of all religious and ethnic groups.
What is Palliative Care?
Palliative or hospice care provides support for patients and families confronted with illness that is no longer curable. A palliative care approach aims to improve quality of life by addressing social, psychological and spiritual needs as well as physical needs such as managing pain and other distressing symptoms.
When is Palliative Care Helpful?
Palliative care may help at any stage of a life-limiting illness when there are major problems or distress. Palliative care support is available in hospital, the hospice itself, in the home, or in residential care settings.
Who Provides Palliative Care When you are Living at Home or in Residential Care?
General Practitioners and the primary care team provide palliative care for most people living at home or in residential care. As their illness progresses, some people require additional support from the specialist hospice team, either at home or in the hospice itself.


Referral Expectations

For referral for hospice services, contact the patient's GP or medical specialist.

Procedures / Treatments

  • Inpatient Unit

    The 13-bed hospice inpatient unit is at 61 College Hill, Ponsonby.… More

  • Community Palliative Care Nursing

    The Community Palliative Care Nursing service provides:
    home visits and support for patients living at home or in residential care… More

  • Family Support Team

    The family support team provides:

    bereavement support
    counseling for patients and family members… More

  • Volunteers

    Hospice volunteers provide:

    additional support for patients in the inpatient unit and at home… More

  • Palliative Medicine Specialists

    The hospice palliative care medical specialists provide:

    medical care for the patients in the inpatient unit… More

Visiting Hours

10am to 8pm. Limited family visiting only 12 noon to 2pm.

Travel Directions

The hospice is at 61 College Hill, Ponsonby, half way up College Hill on the right from Victoria Park. Motorway access is via the Nelson St off-ramp from the Southern and North-western Motorways and via the Fanshawe St exit from the Northern Motorway.

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Public Transport

The hospice is on the LINK bus route. For a journey planner please visit the Auckland Transport site.

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On-site parking is available for families and visitors - use College Hill entrance.


For information on travel directions, public transport and parking, please click here

Supporting the Hospice

Hospice services are partly funded by the Auckland DHB and are provided at no cost to patients. Support and contributions from the community are always welcome.

For ways you may help click here

Hospice Shops

There are eight MERCY HOSPICE  shops at:
  • 300 Ponsonby Rd, Ponsonby
  • 453 Mt Eden Rd, Mt Eden
  • The Arcade, Pt Chevalier
  • 188 Ladies Mile, Ellerslie (Clothing & general goods + furniture & electrical)
  • 728 Manukau Rd, Royal Oak - opposite Pack 'N Save
  • 560 Blockhouse Bay Rd, Blockhouse Bay
  • 183 Onehunga Mall

Support of  hospice shops enables “Second hand goods to be turned into first class care”.

Contact Details

Mercy Hospice Auckland

Central Auckland

61 College Hill

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Street Address

61 College Hill

Postal Address

P O Box 47693
Auckland 1144

This page was last updated at 11:39AM on December 9, 2016. This information is reviewed and edited by Mercy Hospice Auckland.