Pohutukawa – Auckland Adult Sexual Assault Service

Greenlane Clinical Centre

Contact Details

Phone 0800 345 695
Email pohutukawa@adhb.govt.nz

Weekdays Direct Line 09 630 9772

Street Address

Building 7, Level 3 (Entry via building 4)
214 Green Lane West
One Tree Hill
Epsom
Auckland 1051

Postal Address

Pohutukawa Clinic
Greenlane Clinical Centre
Private Bag 92024
Auckland

Description

The Pohutukawa Clinic is a specialist medical service for adults of all genders who have been sexually assaulted or abused. We are a dedicated team of doctors and nurses specially trained in sexual assault care and forensic medicine by the national organisation, Medical Sexual Assault Clinicians Aotearoa (MEDSAC). 

Our team offers booked appointments during office hours and a 24/7 service for urgent forensic appointments.

Ages: 18 year olds and above. (For those under 18 years of age, contact Te Puaruruhau (09) 307 2860 between 8am-5pm. If outside of these hours, contact your local Police or one of the 24 hour crisis counselling services listed below).

Region: Wider Auckland - Rodney to Franklin

Services we offer:

  • Privacy and confidentiality
  • Telehealth or Face to face appointments
  • Help with making decisions about police reporting
  • Evidential examinations can be done
    • Testing and results from an evidential examination kit are available only by Police reporting.
  • Medical advice and assessment about any sexual assault or abuse - recent or historic. 
    • This can include a sexual health check, contraception and appropriate medication if required.
  • General well-being health check in a supportive environment
  • Referral and liaison with community services: social support services, GP, refuges and court support services
  • Family violence intervention and support
  • For booked daytime appointments, referrals are accepted by all, including self-referrals
  • For urgent appointment requests in the evenings or weekends, referrals will be accepted from Police, Crisis support services or medical services only.
  • All services are FREE

How to Get an Appointment or Advice:

Email pohutukawa@adhb.govt.nz

Contact us via our online form 

We are always happy to talk by phone if you have any questions: Mon-Fri 9am-5pm (09) 630 9772 or Freephone 0800 345 695

If Afterhours and urgent, contact the Police on 111 or a crisis counselling agency below

Crisis Counselling Agencies - available 24/7

Central/North Auckland HELP - 0800 623 1700

South Auckland Counselling Services Centre - (09) 277 9324

West Auckland Family Action - 0800 326 327

Tu Wahine - (09) 838 8700

For Professionals throughout NZ:  

        www.MEDSAC.org.nz

Staff

Doctors
Dr Anne Laking - Service Lead Clinician, Senior Medical Officer, Forensic Physician M Forens Med 2019; FFSRH 2019; FNZCSRH 2019
Dr Christine Foley - Senior Medical Officer
Dr Susan Reader - Senior Medical Officer
Dr Courtney Schauer - Senior Medical Officer
Dr Inge De Villiers - Senior Medical Officer
Dr Charlotte Dale  - Senior Medical Officer

Clinical Nurse Specialists
Claire Caiger
Frances Sai Louie
Molly Sheehan
Maureen Malabanan
Grace Shallard

Referral Expectations

It's important that if the person to be seen is unsafe in any way or medically unwell, this is not the appropriate service to refer to in the first instance.
When you contact the clinic it is helpful first to give information regarding the person to be seen - especially their age, and where they live.
We will also ask about when the event(s) occurred and some basic information about what happened and what has happened since so we can make a plan forward.

Fees and Charges Description

This is a free service to all including non residents.

Hours

Mon – Fri 9:00 AM – 5:00 PM

We are a 24 hour service. If your request is urgent and it is outside our standard hours (Mon-Fri 9:00am to 5:00pm), please contact the local police or one of the 24 hour counselling agencies listed on this page.

Day Clinic is closed on public holidays.

Languages Spoken

English

Services Provided

Sexual harm victims/survivors - Do you need help and support?
Sexual abuse medical

Disability Assistance

Wheelchair access, Quiet, low sensory environment, A longer appointment time, Support to make decisions

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly

Public Transport

There is bus access to Greenlane Clinical Centre

Parking

Park onsite at Greenlane Clinical Centre (parking charges apply). There is limited parking in the area outside the hospital grounds.

Pharmacy

There is a pharmacy onsite at Greenlane Clinical Centre open during office hours. Common medications that patients may need are available at the clinic, free of charge e.g. antibiotics.

Security

Onsite security is available at Greenlane Clinical Centre 24/7

Region

Central Auckland

Website

www.adhb.health.nz/our-services/a-z-services/pohutukawa-clinic-akl/

https://www.healthpoint.co.nz/public/sexual-abuse-medicine/pohutukawa-auckland-adult-sexual-assault/