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Te Puna Oranga

Sexual Harm Service, Kaupapa Māori


9:00 AM to 5:00 PM.


Ko Nga Whānau, Nga Puna Oranga (Whānau are the spring, of their own well-being)

Kaupapa Māori Individual & Whānau Services. Immediate 24/7 crisis response and support for individuals and whānau of rape and sexual violence.

What: Whānau crisis line 0800 222 042

Age: All ages - Tamariki, Rangatahi, Pakeke (wahine/tāne), Kaumātua

Region: Christchurch, Canterbury


  • 24 hour phone manaaki, someone to kōrero with who will whakarongo in a safe and confidential manner, for both wahine and tāne
  • Practical tautoko for whānau to understand options and processes following sexual harm
  • Further options of support 
  • Manaaki if you need referring to specialist doctors of sexual abuse, Police and Court
  • Prevention kōrero, tautoko and information stopping sexual harm before it starts
  • Offer whānau mediation

How to Access:

  • Call us (24/7) on 0800 222 042
  • Individual or whānau referrals
  • Refer to address for further information


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us


No fees apply.


9:00 AM to 5:00 PM.

Mon – Fri9:00 AM – 5:00 PM

Office is closed public holidays.

Whānau crisis line operates 24 hours, 7 days a week, including public holidays.

Public Holidays: Closed Labour Day (24 Oct), Canterbury Anniversary (11 Nov), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun), Matariki (14 Jul).

Languages Spoken

English, Māori

Services Provided

Sexual harm victims/survivors - Do you need help and support?

  • Immediate help
  • Kaupapa Māori
  • Support and counselling
  • Groups and programmes

Sexual harm victims/survivors - Do you need ACC counselling?

Harmful sexual behaviour

Sexual harm - Kaupapa Māori services

Sexual harm - training, education, workforce development

Abuse and violence support

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Supervised contact
  • Victim support


Education and training

Social work

  • Crisis assessment

Kaupapa Māori

Wheelchair Access




Contact Details

9:00 AM to 5:00 PM.

687 Worcester Street
Canterbury 8062

Information about this location

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Get directions

Street Address

687 Worcester Street
Canterbury 8062

Postal Address

PO Box 24239
City East, Christchurch

This page was last updated at 3:28PM on June 30, 2022. This information is reviewed and edited by Te Puna Oranga.