Central Auckland, North Auckland, South Auckland, West Auckland > Social Services >

Age Concern Auckland

Social Service, Community Health


250 Puhinui Road, Papatoetoe, Auckland

9:00 AM to 4:00 PM.


Age Concern Auckland is committed to promoting wellbeing, rights, respect and dignity for older people. Our vision is that older people are enabled to live a valued life in an inclusive society.

We are one of the most significant providers of support and services to older people in the Auckland region and are one of a nationwide network of 31 members, branches and associates affiliated to Age Concern New Zealand (ACNZ). We provide services, information, advice, support, education and advocacy to older people in response to local needs. Our Counties Manukau office provides support from as far south as Mercer, north to Mangere, east to Kaiaua and west to the Awhitu Peninsula, including the Franklin region.

Age Concern Auckland works towards a society where older people are respected, valued, supported and empowered. We enhance the health and wellbeing of older people by promoting quality-assured activity, information, support and advice, and ensuring that older people have the opportunity for choice and continued independence. We are active and vocal on issues affecting older people. 

Services in the Counties Manukau area include Social Work, Counselling, Accredited Visiting Service, Health Promotion, Handyman/Fieldworker, Community Strength and Balance Coordination,Total Mobility Assessment, Information and resources.


Older adult / Kaumātua

How do I access this service?

Contact us, Make an appointment, Referral, Walk in


Our services are available free of charge to older people in South Auckland except for the Total Mobility Transport scheme which incurs fees.  Contact us for information about that.

People can become members with an annual subscription paid in July for the following year. Members receive a quarterly newsletter.


250 Puhinui Road, Papatoetoe, Auckland

9:00 AM to 4:00 PM.

Mon – Thu9:00 AM – 4:00 PM
Fri9:00 AM – 1:00 PM

Visits by appointment only. Please phone (09) 279 4331 and leave a message with a contact phone number, we will endeavour to call you back as soon as we can.

Please DO NOT post mail to our physical address. Our Postal address is PO Box 53155 Auckland Airport 2160.

Public Holidays: Closed Labour Day (25 Oct), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun).

Languages Spoken


Services Provided

Older adult / Kaumātua

Information, resources and services for people over the age of 65 years living in South Auckland


Elder abuse

Elder Abuse Response Service

If you are concerned about elder abuse and neglect, whether you are an older person yourself, a family member, friend, neighbour or professional, you can contact…



We have a qualified and experienced counsellor, with an affinity and empathy for older people and the issues that concern them. Read more counselling service South Auckland

Wellness / healthy lifestyle

  • Exercise and activity
  • Health Promotion

We run a range of Health Promotion Programmes throughout the year and on request as required. All seminars, workshops and courses are free to all older people, both…


Home support

  • Home equipment
  • Home visiting
  • Accredited Visiting Service

With our Accredited Visiting Service, we aim to improve the social interaction and connectedness and reduce the loneliness of older people, Koroua and Kuia in Counties Manukau.…



  • Disability transport (total mobility)

We do not have a transport service but Age Concern Counties Manukau Inc (ACCM) are approved agents for Auckland Transport’s Total Mobility (TM) scheme. The TM scheme is designed to…


Family / whānau

  • Support

Family Whanau and carers of older people can access information and resources to help them support the older person in their whanau Age-Concern-Auckland-resources

Community Strength and Balance

  • Community Strength and Balance Programmes

We are part of a nation-wide movement to reduce falls and fractures and support older people to live stronger for longer. Older people pride themselves…


Abuse and violence

  • Elder abuse
  • Care and protection

Social work

Wheelchair Access



Central Auckland, North Auckland, South Auckland, West Auckland

Contact Details

Cambria Park Homestead
250 Puhinui Rd
Auckland 2025
(do not post to this address, use the Post Office Box)

Information about this location

View on Google Maps

Get directions

Street Address

Cambria Park Homestead
250 Puhinui Rd
Auckland 2025
(do not post to this address, use the Post Office Box)

Postal Address

PO Box 53155
Auckland Airport 2150

This page was last updated at 11:31AM on July 1, 2021. This information is reviewed and edited by Age Concern Auckland.