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Age Concern Rotorua

Social Service

Today

9:00 AM to 2:00 PM.

1333 Eruera Street, Rotorua

8:30 AM to 2:00 PM.

Description

Service delivery during COVID-19

Alert Level Service Delivery
Level 4

AVS/phone contact, not face to face.

Shopping service online but non-contact delivery if required.

Daily contact with members and volunteers by phone.

Staff working from home.

Level 3 As with Level 4 but with limited work from office.
Level 2 TBC
Level 1 TBC

Helping people help others.

Age Concern Rotorua Offers:

  • Support Services, Information, Advice and Personal Advocacy: Responding in person/phone to a range of queries from older people and their carers eg. Advising where to obtain a service, what is available. Providing confidential support and empowerment to older people. 

  • Information Resources: Providing written materials eg. pamphlets and resources eg. videos and books. 

  • Social Activities: Holding events that provide social connection between older people eg. drop in centres.

  • Accredited Visiting Service: A befriending service that provides regular visits to older people who would like more company. Our visitors are volunteers who are keen to spend time with an older person for about an hour each week to enjoy conversation and shared interests and activities.

  • Shopping Service: Volunteers are available assist an older person with their grocery shopping, including taking them to the supermarket, assisting in shopping, returning them home and unpacking their groceries. They can also support with online shopping and collecting click and collect purchases.

  • Mobility Scooter Safety Programme

  • Life Without a Car: Providing options for older people who no longer have their driver licence, and support them to stay active and mobile

  • Super Gold Skills Service - We can facilitate access to retired tradespeople who provide our older people with negotiated rates for trade services around the home e.g. Electricians, plumbers

Ages

Older adult / Kaumātua

How do I access this service?

Contact us, Walk in, Referral

Charges

Free and membership based services are available. 

Donations play an important part in funding Age Concern Rotorua, allowing us to provide essential services to older people in our community. Donations are welcome at any time.

Hours

9:00 AM to 2:00 PM.

Tue – Thu9:00 AM – 2:00 PM

Public Holidays: Closed on all public holidays.

1333 Eruera Street, Rotorua

8:30 AM to 2:00 PM.

Tue – Thu8:30 AM – 2:00 PM

Services Provided

Advocacy

Wheelchair Access

Yes

Region

Lakes

Contact Details

  • Accredited visiting service

    sue@acrotorua.nz

  • Shopping services co-ordinator

    shop@acrotorua.nz

  • Manager

    manager@acrotorua.nz

1333 Eruera Street
Rotorua
Bay Of Plenty 3010

Information about this location

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Get directions

Street Address

1333 Eruera Street
Rotorua
Bay Of Plenty 3010

Postal Address

PO Box 1605,
Rotorua 3040

This page was last updated at 9:24AM on August 14, 2020. This information is reviewed and edited by Age Concern Rotorua.