Central Lakes Family Services

14-20 Centennial Avenue, Alexandra

Contact Details

Phone 0508 440 255
Email info@clfs.co.nz

FREE 0508 440 255 Mon-Fri 9am-5pm

Street Address

14/20 Centennial Avenue
Bridge Hill
Alexandra
Otago 9320

Postal Address

PO Box 302
Queenstown

16 McBride Street, Queenstown

Contact Details

Phone 0508 440 255
Email info@clfs.co.nz

FREE 0508 440 255 Mon-Fri 9am-5pm

Street Address

16B McBride Street
Frankton
Queenstown 9300

Postal Address

PO Box 302
Queenstown

34 McDougall Street, Wanaka

Contact Details

Phone 0508 440 255
Email info@clfs.co.nz

FREE 0508 440 255 Mon-Fri 9am-5pm

Street Address

16B McBride Street
Frankton, Queenstown
Other 9300

Postal Address

PO Box 302
Queenstown

Description

We provide a range of services to support people affected by family and sexual violence.  This can include social work supports, counselling, Ministry of Justice approved programmes, parenting and child/youth supports.  

Sexual harm support:

  • Support services for anyone who has experienced sexual abuse, current or historic, including support through the medical examination process following sexual assault.
  • Counselling support for survivors of sexual abuse
  • Information and resources for family and friends.  

How to access: The quickest way to get a medical examination is to call 111 or your local Police and they will contact us to support you.

Family violence support:

This service caters to anyone affected by family violence including youth and children.  Services include:

  • Crisis Support 24/7
  • Safety programmes and non-violence programmes - see here for more information
  • Social work - general support and advocacy
  • Needs assessment and safety planning services
  • Support for mild to moderate mental health issues for children
  • Community education and training packages - see here for more information
  • Parenting support 
  • Perinatal supports for pregnant and new parents
  • Whānau Protect Home Safety Service
  • Women's Refuge Services 
  • Social Workers in Schools
  • Strengthening Families Services 
  • Mental Health Supports 

Fees and Charges Categorisation

Free

Hours

Mon – Fri 9:00 AM – 5:00 PM

Languages Spoken

English

Services Provided

Sexual harm victims/survivors - Do you need help and support?
Sexual harm victims/survivors - Do you need ACC counselling?
Abuse and violence support
Social work
Advocacy
Stopping violence services
Emergency Accommodation
Pregnancy and parenting
Elder abuse
Social services crisis assessment

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Child / Tamariki friendly, Speak with women / wahine, LGBTQIA+ friendly

Region

Central Lakes

Website


https://www.healthpoint.co.nz/community-health-and-social-services/social/central-lakes-family-services/