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Counselling Services Centre

Social Service

Today

8:00 AM to 7:30 PM.

Description

Crisis response for survivors of sexual harm, family harm or other trauma.  Counselling recovery and support services for those affected by sexual or family harm, depression, anxiety, grief and loss, and other issues causing distress.

Call 24/7 Helpline (09) 277 9324 

Ages: Children, Adolescents, Adults, Family/Whanau, including men and women

Region: Counties Manukau, including East Auckland

Description:

We provide the following services:

Immediate help - 24/7 free and confidential crisis response for anyone affected by sexual assault and harm. 

Medical and Forensic support -  we support and advocate for survivors of abuse while they give their statement to the police and go through a medical examination. Our team are also available to support survivors during recorded interviews. If you choose not to involve the police we can still support you through a medical examination.

Counselling - therapy and support for children, young people, adults and their families/whanau suffering effects of sexual and family violence, depression, anxiety, grief and loss, and other issues commonly causing distress.  We are also registered for any EAP (Employee Assistance Programme) - For more information on counselling see here

Court support - free and confidential support for those going through the justice process, during and after trial.

Social work - our social work team provides advocacy, support and resources.

We are a registered ACC Sensitive Claims organisation and services are FREE.

Referrals: Self, Police, Courts, Women's Refuge, ACC, Oranga Tamariki, Community agencies, Health Professionals - for a referral form click here

How to Access:

Call 24/7 on (09) 277 9324.

Txt 027 426 1564

For non-urgent enquiries email admin@csnz.org.nz or click here

See our website www.cscnz.org.nz 

Ages

1-4 years old, 5-12 years old, 13-17 years old, 18+ years old, Older adult

How do I access this service?

Contact us, Referral, Make an appointment

Hours

8:00 AM to 7:30 PM.

Mon – Fri 8:00 AM – 7:30 PM
Sat 9:00 AM – 12:00 PM

Crisis Response Service is available 24 hours, 7 days per week, including public holidays.

Office is closed public holidays.

   

 

Public Holidays: Closed on all public holidays.

Service Types

Sexual harm victims/survivors - Do you need help and support?

  • Immediate help
  • Support and counselling
  • Groups and programmes

Sexual harm victims/survivors - Do you need ACC counselling?

Abuse and violence

  • Counselling

Advocacy

Social work

  • Crisis assessment

Charges

Each case is assessed to ensure counselling is affordable for everyone.

ACC Sensitive Claim (sexual abuse) is free.

EAP Counselling is free.

Languages Spoken

English, Afrikaans, Fijian, Hindi, Punjabi, Samoan, Tamil, Urdu

Wheelchair Access

Yes

Region

East Auckland, South Auckland

Contact Details

Office (09) 277 9324

Contact us online here

22 Alexander Avenue
Papatoetoe
Auckland 2025

Information about this location

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Get directions

Street Address

22 Alexander Avenue
Papatoetoe
Auckland 2025

Postal Address

PO Box 76-473
Manukau
Auckland 2241

This page was last updated at 10:41AM on August 13, 2019. This information is reviewed and edited by Counselling Services Centre.