South Auckland > Social Services >

Eastern Refuge Society

Social Service


12:00 AM to 12:00 AM.


Eastern Refuge is located in several sites throughout South Auckland.  We offer 24 hour specialist domestic violence intervention, education and social work services throughout South Auckland. 

We provide safe housing, programme provision, community based social work, child advocacy, psychological services, support and advocacy to all women living in or escaping from domestic violence. 

We are a member of the National Collective of Independent Women's Refuges and adhere to their code of conduct and practice.  Our team are highly trained and experienced domestic violence experts both living and working in South Auckland. 

Services can be accessed through our website or via the 24 hour crisisline service. 


Under 12 months, 1-4 years old, 5-12 years old, 13-17 years old, 18+ years old, Older adult

How do I access this service?


Call 0800 REFUGE (733843)


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

Offices open 9am to 3pm Monday to Friday. 

24 Hour crisisline 0800 REFUGE (733843)

Service Types

Abuse and violence

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information & support
  • Referral to specialist services
  • Refuge
  • Support groups


Basic needs

  • Crisis assessment
  • Housing

Cultural support

  • Asian services
  • Kaupapa Māori

Education and training

  • Skills courses

Stepping Stones (MoJ Approved programme - Group and Individual)  Pakuranga through to Papakura

Parenting Programme - Building Awesome Whanau

Legal / civil services

  • Legal advice

Social work

  • Crisis assessment

Kaupapa Māori


Free services 

Languages Spoken

English, Arabic, Cantonese, Chinese, Cook Islands Maori, New Zealand Sign Language (NZSL), Farsi, French, German, Gujarati, Hindi, Mandarin, Maori, Spanish


South Auckland

Contact Details

0800REFUGE – 24 hour Crisis line  

Use our online contact form

Postal Address

PO Box 51 326
Auckland 2140

This page was last updated at 3:33PM on November 23, 2017. This information is reviewed and edited by Eastern Refuge Society.