Today
9:00 AM to 5:00 PM.
Description
Locations we cover: Orewa, Warkworth, Mangawhai, Wellsford, Te Hana, Helensville, Hibiscus Coast, Dairy Flat and Highway 16.
Hestia provides comprehensive family violence services for women and children who have experienced or are experiencing abuse in their home and live in the Hibiscus Coast and Rodney region. We can meet with you at home or another safe place to discuss your experiences and choices, help you to make safe plans for yourself and your children. Our refuge workers are experienced and provide confidential, non-judgmental support, whether or not you choose to leave the relationship. We can also help you with WINZ, lawyers, courts, housing etc and walk alongside you as you work towards achieving your goals and regaining safety.
We offer crisis assistance on a 24/7 crisis line and immediate emergency needs e.g. clothing, food parcels, access to medical assistance to replace prescriptions and requirements for children such as formula and bottles. When needed we also provide a safe house service which is based in the Rodney district.
If rehousing is necessary to gain safety we can assist with provision of furniture and household items.
Ages
Under 12 months, 1-4 years old, 5-12 years old, 13-17 years old, 18+ years old, Older adult
How do I access this service?
Referral
Other
You can access us on our 24/7 crisis line 0800 321 361. We also take referrals from other health and community services.
Hours
9:00 AM to 5:00 PM.
| Mon – Fri | 9:00 AM – 5:00 PM |
|---|
Our community advocates work between the hours above, however we are available on our crisis line 24 hours a day. We will do admissions to our safe house 24 hours a day.
Service Types
Abuse and violence
- Counselling
- Family violence intervention
- Information & support
- Referral to specialist services
- Refuge
- Support groups
Our safe house is set up in a confidential and violence free environment where your privacy is assured. Children’s facilities and advocate support are also available.
We also provide community…
MoreAdvocacy
Refuge advocates work in the community to provide you and your children with support including:
- individual safety plans
- making referrals to services such as counselling, doctors and support programmes
- helping…
Basic needs
- Crisis assessment
- Emergency accommodation
- Food
- Housing
Cultural support
We support women of all cultures. We have Maori advocates working with Maori within a tikanga model. We seek guidance from Shakti Asian Women's Refuge when working with Asian women…
MoreLegal / civil services
- Legal advice
We provide advice on domestic violence law and access to lawyers and courts.
Social work
- Crisis assessment
We provide immediate crisis assistance and safety planning when safety is an issue.
Charges
Our advocacy services are free.
We charge rent for families in our safe house when they have access to financial support. This is assessed on individual cases. The rent varies with the number of children. This is reviewed regularly. The accommodation is fully furnished but families provide their own food once financially able to do so.
Languages Spoken
English, French, Maori
Wheelchair Access
No
Website
Region
North Auckland, West Auckland
Contact Details
Phone
(09) 4275154
Email
Website
24 hour Crisis Number 0800 321 361
Postal Address
PO Box 580
Orewa 0946
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This page was last updated at 11:43AM on July 3, 2019. This information is reviewed and edited by Hestia Women's Refuge.