North Auckland, West Auckland > Social Services >

Hestia Women's Refuge

Social Service


9:00 AM to 5:00 PM.


Locations we cover: Orewa, Warkworth, Mangawhai, Wellsford, Te Hana, Helensville, Hibiscus Coast, Dairy Flat and Highway 16.

Hestia provides comprehensive family violence services for women and children who have experienced or are experiencing abuse in their home and live in the Hibiscus Coast and Rodney region.  We can meet with you at home or another safe place to discuss your experiences and choices, help you to make safe plans for yourself and your children. Our refuge workers are experienced and provide confidential, non-judgmental support, whether or not you choose to leave the relationship. We can also help you with WINZ, lawyers, courts, housing etc and walk alongside you as you work towards achieving your goals and regaining safety.

We offer crisis assistance on a 24/7 crisis line and immediate emergency needs e.g. clothing, food parcels, access to medical assistance to replace prescriptions and requirements for children such as formula and bottles. When needed we also provide a safe house service which is based in the Rodney district.

If rehousing is necessary to gain safety we can assist with provision of furniture and household items.


Under 12 months, 1-4 years old, 5-12 years old, 13-17 years old, 18+ years old, Older adult

How do I access this service?



You can access us on our 24/7 crisis line 0800 321 361. We also take referrals from other health and community services.


9:00 AM to 5:00 PM.

Mon – Fri9:00 AM – 5:00 PM

Our community advocates work between the hours above, however we are available on our crisis line 24 hours a day. We will do admissions to our safe house 24 hours a day.

Languages Spoken



Our advocacy services are free.

We charge rent for families in our safe house when they have access to financial support. This is assessed on individual cases. The rent varies with the number of children. This is reviewed regularly. The accommodation is fully furnished but families provide their own food once financially able to do so.

Service Types

Abuse and violence

  • Counselling
  • Family violence intervention
  • Information & support
  • Referral to specialist services
  • Refuge
  • Support groups

Our safe house is set up in a confidential and violence free environment where your privacy is assured. Children’s facilities and advocate support are also available.

We also provide community…



Refuge advocates work in the community to provide you and your children with support including:

  • individual safety plans
  • making referrals to services such as counselling, doctors and support programmes
  • helping…


Basic needs

  • Crisis assessment
  • Emergency accommodation
  • Food
  • Housing

Cultural support

We support women of all cultures.  We have Maori advocates working with Maori within a tikanga model. We seek guidance from Shakti Asian Women's Refuge when working with Asian women…


Legal / civil services

  • Legal advice

We provide advice on domestic violence law and access to lawyers and courts.

Social work

  • Crisis assessment

We provide immediate crisis assistance and safety planning when safety is an issue.

Wheelchair Access



North Auckland, West Auckland

Contact Details

24 hour Crisis Number 0800 321 361

Postal Address

PO Box 580
Orewa 0946

This page was last updated at 2:14PM on July 6, 2020. This information is reviewed and edited by Hestia Women's Refuge.