South Canterbury > Social Services >

Mid-South Island Women's Refuge & Family Safety Services

Social Service


12:00 AM to 12:00 AM.


At Mid-South Island Women's Refuge & Family Safety Services, we provide the support and information you need when you’re dealing with violence in your life. Our vision is for all women and children to live free from domestic and family violence.

We are based in Timaru but provide support across mid-Canterbury, North Otago, Waitaki and the Mackenzie Basin.

Our free confidential services include:

  • 24/7 Crisis Line - 0800 007 750
  • Safe emergency accommodation
  • Advocacy and support
  • Relocation to other areas
  • Education Programmes for protected and non-protected adults and children
  • Public awareness
  • Domestic violence training to government and non-government organisations

We also operate the STAR Centre for those who have been affected by sexual abuse.


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Make an appointment, Referral, Walk in


No charges apply for our service


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

We provide 24/7 crisis support via our Crisis Line:   0800 00 7750 / 03 684 8280

Our office hours are Monday - Friday 7.30am - 5pm

Services Provided

Abuse and violence

  • Care and protection
  • Education programmes
  • Family violence intervention
  • Information & support
  • Referral to specialist services
  • Refuge
  • Support groups
  • Victim support


Wheelchair Access



South Canterbury

Contact Details

24 hour Crisis line:
(03) 684 8280 or 0800 00 77 50


Community Office
12 Sarah Street
Canterbury 7910

Information about this location

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Street Address

Community Office
12 Sarah Street
Canterbury 7910

Postal Address

PO Box 783
Timaru 7940

This page was last updated at 4:08PM on November 26, 2021. This information is reviewed and edited by Mid-South Island Women's Refuge & Family Safety Services.