Otara Health Trust

Fair Mall, Ōtara, Auckland

Contact Details

Phone (09) 274 8355
Fax (09) 274 8344
Email carol@otarahealth.org.nz

Street Address

Shop 3, 46 Fair Mall Lane
Ōtara
Auckland 2023

Postal Address

PO Box 61 474
Ōtara
Auckland 2159

Description

Kotahi te kōhao o te ngira e kuhuna ai te miro mā, te miro pango, me te miro whero. There is only one eye to the needle through which the white, red, and black threads must pass  -  Kingi Tāwhio

Like the threads within the whakatauki above from Tāwhiao, the second Māori king, the three strands mentioned below seek to convey the avenues by which Ōtara Health travels; delivering services, supporting community, and enabling and empowering change wherever it is that change needs to occur. Together, they form the necessary elements for Ōtara Health to achieve its vision for Ōtara which is: Together, Vibrant and Strong.

The first thread Whānau Matauranga (Family/Parenting Education), serves as a Pou (Support Pole) for the organisation's new and existing parental/education programmes which include HIPPY, LUE and Teen Parenting programmes.

The organisation’s neighbourhood support programme, Kaitohutohu, Neighbourhood Support and the AWHI healthy housing assessment service form the second service thread under the Pou of Papa Kainga (Community Service).

The third service thread to emerge is under the Pou of Hapori Whanui (Community Systems). Work under this thread saw the organisation’s management and staff taking a systemic approach toward improving services within Ōtara, working across the different systems to establish an environment for a new way of thinking and working among service providers both government and non-government. 

Facilitating collaborative engagement, applying a mix of Twyford’s ‘Power of Co’ and Mark Friedman’s RBA framework was helpful in the organisation’s recent work involving Nga Mana Whenua o Tamaki Makaurau and three Local Boards who together are developing a plan for improving Māori input into Local Board decision making. The work provided a valuable opportunity for building capability amongst Ōtara Health’s community engagement and facilitation team. The learning from this new way of thinking and doing is what Ōtara Health will leverage off in 2019-2020 when it will support the Ōtara community together with stakeholders, to establish a range of collaborative and innovative community-led initiatives under a common agenda.

Fees and Charges Description

All services provided free of charge.

Hours

8:30 AM to 4:30 PM.

Mon – Fri 8:30 AM – 4:30 PM

Public Holidays: Closed ANZAC Day (25 Apr), King's Birthday (3 Jun), Matariki (28 Jun), Labour Day (28 Oct), Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr).

Languages Spoken

English, Cook Islands Māori, Māori, Samoan, Tongan

Services Provided

Abuse and violence support
Education and training
Advocacy
Food support
Pregnancy and parenting
Social work
Social services crisis assessment
Youth mentoring / development

Disability Assistance

Wheelchair access

Region

South Auckland


https://www.healthpoint.co.nz/community-health-and-social-services/social/otara-health-trust/