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Palmerston North Women's Refuge

Social Service


9:00 AM to 5:00 PM.


Palmerston North Women's Refuge provides support, education and information to women, children and their whānau who experience family violence. Our services cover Manawatu, Horowhenua and Tararua regions.

Our vision is for all women and children to live free from domestic and family violence. 

Our services include:

  • Confidential, non judgmental support
  • 24 hour crisis line
  • Referrals to counsellors, doctors, lawyers and other support services
  • Safety planning / Safety orders
  • Advocacy (lawyers, Police, WINZ, OT, DHB, HNZ)
  • Community clients
  • NHSS National Housing Security Services
  • Residential (safe house)
  • Strengthening safety services
  • Individual or group programmes for women, children and young persons


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Make an appointment, Referral, Walk in, Website / App


Our services are free.


9:00 AM to 5:00 PM.

Mon – Fri9:00 AM – 5:00 PM

You can call us on (06) 354 5355 or come in and see us during office hours at 597 Main Street or 58 Bath Street, Levin.

Our crisis line operates 24/7 - call 06 356 5585 or freephone 0800 733 843

Services Provided

Abuse and violence

  • Elder abuse
  • Care and protection
  • Education programmes
  • Family violence intervention
  • Information & support
  • Referral to specialist services
  • Refuge
  • Support groups
  • Victim support

Family and Domestic Violence 

Educational Programmes: (women, children (5-12), youth (12-17) and youth extended (17-20) 

MOJ referrals (Safety Planning, Risk Assessment) 

MSD (Transitional Hosuing) 

Whānau Protect 




Education and training

Basic needs

  • Crisis assessment
  • Drop-in centre
  • Emergency accommodation
  • Food

Crisis intervention approach. 

Walk in and drop in if needing to talk to someone.

Cultural support

  • Asian services
  • Kaupapa Māori
  • Pacific Island people

Any ethnicity is welcome. 

LGBTIQ+ support

Non-judgemental support and advocacy. 

Social work

  • Crisis assessment

Advocacy and support. 

Supporting financial independence

Working with WINZ, lawyers to support the transitional change in financial eligibility 

Wheelchair Access




Contact Details

This page was last updated at 1:40PM on January 12, 2022. This information is reviewed and edited by Palmerston North Women's Refuge.