9:00 AM to 9:00 PM.


Parent Help is a Wellington based charity that provides help with all parenting issues from the smallest to the most serious issue of child abuse.

We provide the following services for families:

  • Parent Helpline (0800 568 856)
  • Counselling and Family Therapy
  • Parenting courses
  • Information and Resources


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Make an appointment

To discuss a parenting issue or worry and seek advice call us today on 0800 568 856. You can also book counselling appointments over the phone. You can also e-mail…



Our parenting helpline provides free support and advice.


Donations are invaluable in helping us to continue our mission to support parents to build resilient and positive families/whānau. You can donate here


We charge for counselling and coaching sessions at the following rates:

  • One-hour counselling sessions via phone or Zoom are offered at $65.00 incl GST.
  • Online coaching costs $35.00 per 30 minute session and $65.00 per 60 minute session.


9:00 AM to 9:00 PM.

Mon – Sun9:00 AM – 9:00 PM

Languages Spoken


Services Provided


  • Parenting education
  • Parent wellbeing
  • Whānau support
  • Dads

Parenting Helpline

  • The only parenting helpline in New Zealand that is available from 9am to 9pm – seven days a week. 
  • Free helpline provides support and practical strategies on any parenting…


Abuse and violence

  • Counselling

Education and training


Bay of Plenty, Canterbury, Central Auckland, Central Lakes, Dunedin - South Otago, East Auckland, Hawkes Bay, Hutt, Lakes, MidCentral, Nelson Marlborough, North Auckland, Northland, South Auckland, South Canterbury, Southland, Tairāwhiti, Taranaki, Waikato, Wairarapa, Waitaki, Wellington, West Auckland, West Coast, Whanganui

Contact Details

Helpline: 0800 568 856 – 7 days a week: 9am-9pm
Admin: (04) 802 5767

Contact us online here

175 Victoria Street
Te Aro
Wellington 6011

Information about this location

View on Google Maps

Get directions

Street Address

175 Victoria Street
Te Aro
Wellington 6011

Postal Address

PO Box 11837
Manners Street
Wellington 6142

This page was last updated at 10:43AM on January 14, 2021. This information is reviewed and edited by Parent Help.