9:30 AM to 5:00 PM.


Pillars provides a wraparound service for children and whanau of prisoners i.e. Family/Whanau support on issues pertaining to the whanau and a mentoring programme i.e. one on one mentoring.


5-12 years old, 13-17 years old

How do I access this service?

Walk in

Make an appointment



  • Phone
  • Pillars Website
  • Pillars Helpline


9:30 AM to 5:00 PM.

Mon – Fri9:30 AM – 5:00 PM
Sat - Sun Closed
Public Holidays Closed

Public Holidays: Closed on all public holidays.

Service Types

Abuse and violence

  • Referral to specialist services

- Referrals to agencies re: Conflict resolution mediation
- Refer to local Counselling services
- Information & Support
- Referral to specialist services
- Advocacy


Pillars will advocate on behalf of whanau – Government statutory agencies, courts, lawyers, prison systems, probation, non-government agencies

Basic needs

  • Crisis assessment
  • Food

Cultural support

  • Kaupapa Māori
  • Pacific Island people

All ethnicities

Community Connection

Local agencies are aware of our service and referrals can be made through them

Education and training

Work in collaboration with local education departments to provide the best possible outcomes for children.


We do not support whanau with employment issues but will encourage them to seek employment or training.

Legal / civil services

Pillars provides legal support and advocacy for whanau with Police, courts, probation, lawyers, prisons and prison systems.


  • Whanau support
  • Dads

- Will refer to Parenting courses
- Will support Parent Wellbeing

Social work

- All of the above is deemed Social work support
- Mentoring programme: one on one mentoring for children of prisoners
- Monthly support groups for mum’s and dad’s


Supporting financial independence

- Referral to budgeting agencies

Kaupapa Māori


Free Programme

Wheelchair Access



Canterbury, East Auckland, South Auckland, West Auckland

Contact Details

This page was last updated at 11:16AM on April 12, 2018.