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Te Puna O Te Aroha Māori Women's Refuge

Social Service


12:00 AM to 12:00 AM.


At Te Puna O Te Aroha Māori Women's Refuge, we provide support and information to wāhine, tamariki and whānau to live free from any form of family violence.

We support a pathway to safety, regardless of ethnicity, gender identity or socio-economic circumstances. 

Our services include:

  • Confidential, non judgmental support
  • 24 hour crisis line
  • We specialise in risk assessment, analysis and safety planning
  • Refuge/safe house
  • Home and community visits
  • Whānau Protect (home security upgrades and alarms)
  • Advocacy services (when dealing with police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki)
  • Assessment and referral advice to counsellors, doctors, lawyers and other support services
  • Education and support groups for women and children about living free from violence
  • Referrals to appropriate support services


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Make an appointment, Referral


12:00 AM to 12:00 AM.

Mon – Frimidnight – midnight

Our Crisis Line operates 24/7: Call (09) 437 2127 or 0800 REFUGE (0800 733 843)

Office hours:

Mon - Fri 9:00AM - 5:00PM

Languages Spoken

English, Māori

Services Provided

Abuse and violence

  • Elder abuse
  • Education programmes
  • Family violence intervention
  • Information & support
  • Referral to specialist services
  • Refuge
  • Support groups
  • Victim support


Cultural support

  • Kaupapa Māori

Kaupapa Māori



Contact Details

24/7 Crisis Line
(09) 437 2127 or 0800 REFUGE or 0800 733 843

1 Deveron Street
Northland 0112

Information about this location

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Street Address

1 Deveron Street
Northland 0112

Postal Address

PO Box 826
Whangārei 0140

This page was last updated at 10:12AM on January 5, 2022. This information is reviewed and edited by Te Puna O Te Aroha Māori Women's Refuge.