Today
9:00 AM to 5:00 PM.
Description
Ko Nga Whanau, Nga Puna Oranga (Whanau are the spring, of their own well-being)
Kaupapa Maori Individual & Whanau Services. Immediate 24/7 crisis response and support for individuals and whanau of rape and sexual violence.
What: Whanau crisis line 0800 222 042
Age: All ages - Tamariki, Rangatahi, Pakeke (wahine/tane), Kaumatua
Region: Christchurch, Canterbury
Description:
- 24 hour phone manaaki, someone to korero with who will whakarongo in a safe and confidential manner, for both wahine and tane
- Practical tautoko for whanau to understand options and processes following sexual harm
- Further options of support including ACC counselling
- Manaaki if you need referring to specialist doctors of sexual abuse, Police and Court
- Prevention korero, tautoko and information stopping sexual harm before it starts
- Offer whanau mediation
How to Access:
- Call us (24/7) on 0800 222 042
- Individual or whanau referrals
- Refer to address for further information
Ages
1-4 years old, 5-12 years old, 13-17 years old, 18+ years old, Older adult
How do I access this service?
Contact us
Hours
9:00 AM to 5:00 PM.
Mon – Fri | 9:00 AM – 5:00 PM |
---|
Office is closed public holidays.
Whanau crisis line operates 24 hours, 7 days a week, including public holidays.
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (10 Apr), Easter Sunday (12 Apr), Easter Monday (13 Apr), ANZAC Day (27 Apr), Queen's Birthday (1 Jun), Labour Day (26 Oct). Open Canterbury Anniversary (13 Nov).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan.
Service Types
Sexual harm victims/survivors - Do you need help and support?
- Immediate help
- Kaupapa Māori
- Support and counselling
- Groups and programmes
Sexual harm victims/survivors - Do you need ACC counselling?
Harmful sexual behaviour
Sexual harm - Kaupapa Māori services
Sexual harm - training, education, workforce development
Abuse and violence
- Counselling
- Education programmes
- Family violence intervention
- Information & support
- Supervised contact
- Victim support
Advocacy
Cultural support
- Kaupapa Māori
Education and training
Social work
- Crisis assessment
Kaupapa Māori
Charges
No fees apply.
Languages Spoken
English, Maori
Wheelchair Access
Yes
Region
Canterbury

Contact Details
687 Worcester Street, Linwood, Christchurch
Canterbury
Phone
0800 222 042
Fax
(03) 381 8473
Email
687 Worcester Street
Linwood
Christchurch
Canterbury 8062
Street Address
687 Worcester Street
Linwood
Christchurch
Canterbury 8062
Postal Address
PO Box 24239
City East, Christchurch
Was this page helpful?
This page was last updated at 2:30PM on September 11, 2019. This information is reviewed and edited by Te Puna Oranga.