Waikato > Social Services >

Te Rau Āwhina - Tokoroa Women's Refuge

Social Service


12:00 AM to 12:00 AM.


Family Violence is an attempt to control someone using fear, intimidation and abuse. It can take many forms including:

Physical, verbal, emotional, sexual or spiritual abuse                                                                                          Stopping you having access to money                                                                                                                    Threatening to have your children taken away                                                                                                      Stopping you working or seeing family or friends   

Family violence can occur in any home regardless of culture, ethnicity or income. Victims may be in same-sex relationships, transgender or non-binary. No one deserves to be abused and family violence is never OK.

Contact us if you would like to talk about what is happening for you and what supports are available to keep you and your children safe.

We support women across Tokoroa, Tirau, Putāruru, Mangakino, Ātiamuri, Matamata.                                                                                                                                    

Our services include:

  • 24 hour crisis line
  • Refuge Safe House
  • Risk assessment and safety planning
  • Walk in service (no appointment required)
  • Assistance with obtaining protection and parenting orders
  • Priority referrals to counselling and other services
  • Women's empowerment programmes
  • Children's advocacy and programmes
  • Support in family violence related court proceedings


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us, Walk in, Referral, Make an appointment, Website / App


The service is free and confidential.


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

If you are in immediate crisis please phone our crisis line 0800 733 843 (0800 REFUGE) 24/7.

Our office hours are Monday - Friday 9am - 4.30pm

Services Provided

Abuse and violence

  • Elder abuse
  • Education programmes
  • Information & support
  • Referral to specialist services
  • Refuge




Contact Details

  • 24/7 CRISIS LINE

    0800REFUGE or 0800 733 843

59 Swanston Street West
Waikato 3420

Information about this location

View on Google Maps

Get directions

Street Address

59 Swanston Street West
Waikato 3420

This page was last updated at 9:46AM on November 22, 2021. This information is reviewed and edited by Te Rau Āwhina - Tokoroa Women's Refuge.