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Te Whare Whānau Pūrotu - Māori Women’s Refuge

Social Service, Kaupapa Māori


12:00 AM to 12:00 AM.


Te Whare Whānau Pūrotu Inc is a not-for-profit organisation dedicated to supporting Māori women and families families in Hawkes Bay to live violence-free.

We are here to help you understand what you are experiencing and to support you to live a life free from violence and abuse. We provide confidential services that are tailored to your needs. 

Our services include:

Crisis and Support Line: We offer a phone service 24/7. Call us any time for information and support.

Advocacy and Support: Our advocates are trained in many areas and can inform you of your legal rights, your financial rights, and your right to live a lifestyle free of violence and abuse. We have advocates who can help you arrange appointments with Lawyers, Doctors, Police, Work and Income or any other agency that best suits your needs. 

Safe House: Whether on your own or with children, we provide Safe House services for women who would otherwise be in danger of harm, due to family violence. 

Whānau Protect: National home safety service

Supports high-risk victims of family violence to continue living in their own homes. The service provides practical safety improvements to help keep offenders away from the property until the police arrive. The service also includes the installation of a monitored security alarm for six months.


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

You can phone or email us anytime for advice, support, or to talk about our Services.


No fees apply


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

You can call our Crisis / Support Line 24 hours a day on 0800 REFUGE (0800 733 843).

Office hours:

Monday to Friday: 8am - 4pm

Services Provided

Abuse and violence

  • Family violence intervention
  • Information & support
  • Referral to specialist services
  • Refuge


Kaupapa Māori

Wheelchair Access



Hawkes Bay

Contact Details

Call the Crisis Support Line 24/7: 0800 REFUGE (0800 733 843). 

The Tower
Level 1 - Office 2
215 Railway Road
Hawke's Bay 4122

Information about this location

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Street Address

The Tower
Level 1 - Office 2
215 Railway Road
Hawke's Bay 4122

Postal Address

PO Box 2054
Stortford Lodge

This page was last updated at 2:44PM on January 12, 2022. This information is reviewed and edited by Te Whare Whānau Pūrotu - Māori Women’s Refuge.