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Wellington Women's Refuge

Social Service


12:00 AM to 12:00 AM.


Wellington Women's Refuge provides services to women and children in the Wellington community who are experiencing domestic violence. Our services are confidential and we support women whether they choose to leave or stay in a relationship.

The women we work with are from a range of ages, ethnicities, sexual orientations, and socio-economic backgrounds.

We provide support and advocacy for women and children whether staying in our safe house or in the community.

We operate a community office, a safehouse and a 24-hour, 7 days a week crisis line assisted by a roster of trained volunteers responding to the crisis line outside working hours.

Our services include:

  • A confidential listening ear to talk though your situation and options.
  • Providing information such as safety planning, legal processes, and housing options.
  • Referrals to understanding counsellors, lawyers, doctors and other services.
  • Supporting women at appointments such as the police, lawyers, court hearings, Housing and Work & Income.
  • 24-hour access to safe-house accommodation for those whose safety is at risk in the community.
  • We work with a diverse range of ethnicities and use interpreting service as needed.


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke

How do I access this service?

Contact us

By calling 0800REFUGE


The service is free and confidential.


12:00 AM to 12:00 AM.

Mon – Sunmidnight – midnight

Our Crisis line operates 24/7. Call (04) 802 5898 or free phone 0800REFUGE (7338430)

Office hours

Monday - Friday 9:00AM - 4:30PM                      

Services Provided

Abuse and violence support

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Refuge
  • Victim support


Wheelchair Access




Contact Details

12:00 AM to 12:00 AM.

  • 24/7 CRISIS LINE

    (04) 473 6280 or free phone 0800REFUGE (7338430)

44 Wigan Street
Te Aro
Wellington 6011

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Street Address

44 Wigan Street
Te Aro
Wellington 6011

Postal Address

PO Box 11985
Manners Street

This page was last updated at 11:59AM on April 26, 2022. This information is reviewed and edited by Wellington Women's Refuge.