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Whangamatā Community Services Trust

Social Service, Community Health


9:00 AM to 3:00 PM.


The Whangamatā Community Services Trust is a one stop shop for a range of friendly, professional and confidential Social Services available here in Whangamatā.

We envision a community where individuals and families experience superior support and guidance on their journey to building resilience and self-reliance, now and into the future. 

Our services are confidential and easily accessed. Services include:

  • Counselling
  • Financial Mentoring
  • Food Bank
  • Social Work
  • Strengthening Families
  • Support for Grandparents Raising Grandchildren, Kin and Non-Kin Caregivers
  • Youth Support - Occupational Therapy
  • Grief Support Group
  • Medical Transport
  • Parenting Programmes
  • Free Legal Advice

Read more below


Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Make an appointment


Whangamatā Community Services Trust accept self-referrals, referrals from medical centres in Tairua, Pauanui and Whangamatā and other service agencies.

Walk in


9:00 AM to 3:00 PM.

Mon – Fri9:00 AM – 3:00 PM

Public Holidays: Closed Matariki (24 Jun), Labour Day (24 Oct), Auckland Anniversary (30 Jan), Waitangi Day (6 Feb), Good Friday (7 Apr), Easter Sunday (9 Apr), Easter Monday (10 Apr), ANZAC Day (25 Apr), Queen's Birthday (5 Jun).

Languages Spoken


Services Provided

Abuse and violence support

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Supervised contact

Legal / civil services

  • Tax advice

Free budgeting and financial mentoring services are available.


  • Parenting education
  • Parent wellbeing
  • Whānau support

Parenting Programmes - The WCST regularly run parenting programmes to help parents cope with the challenges and pressures of parenting in today's environment. These programmes are geared towards tackling challenges…


Social work

  • Crisis assessment

Social Work - Whānau Support & Wellbeing - Crisis Intervention

We provide a range of services and supports aimed at restoring family wellbeing.

The WCST is regularly tasked to intervene when…


Supporting financial independence

We offer a Financial Mentoring Service (Budgeting) to enable couples or individuals to become financially independent and have the ability to create a stress free financial environment through advocating, learning,…


Basic needs

  • Drop-in centre
  • Food

We coordinate the local community food bank. It is run entirely from donations and every little bit helps and is much appreciated. If you or someone you know, is finding…



Our counsellor works with children, young people, adults and groups.

Counselling service is free and focuses on supporting people, partners, family members, colleagues, friends and/or anyone who needs therapeutic help.…


Support for Grandparents Raising Grandchildren, Kin and Non-Kin Caregivers

The WCST provide support for Grandparents, Great Grandparents, Whānau and agency caregivers who are caring for tamariki. We provide everything from financial mentoring, advocacy, parenting skills programmes, counselling and social…


Youth Support - Occupational Therapy

WCST has an Occupational Therapist who works with children and adolescents to support their mental health and well-being. Referrals can be made by self-referral, school or through the GP. The…


Grief Support Group

As well as specialised individual grief counselling WCST offer a grief support group “Shifting Sands” a number of times each year. 

Shifting Sands is a free service that has been…



Cultural support

  • Kaupapa Māori

Education and training

  • Life skills

Employment support

We offer help with writing CVs and cover letters.  We also can connect people with employment advisors.

LGBTIQ+ support


  • Hospital transport/ shuttle

Our wonderful team of volunteers provide transport to DHB medical appointments in Thames, Hamilton and Tauranga, by donation.


Kaupapa Māori

Wheelchair Access




Contact Details

9:00 AM to 3:00 PM.

505 Port Road
Waikato 3620

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Street Address

505 Port Road
Waikato 3620

This page was last updated at 3:12PM on February 9, 2022. This information is reviewed and edited by Whangamatā Community Services Trust.