9:00 AM to 3:00 PM.
The Whangamatā Community Services Trust is a one stop shop for a range of friendly, professional and confidential Social Services available here in Whangamatā.
We envision a community where individuals and families experience superior support and guidance on their journey to building resilience and self-reliance, now and into the future.
Our services are confidential and easily accessed. Services include:
- Financial Mentoring
- Food Bank
- Social Work
- Strengthening Families
- Support for Grandparents Raising Grandchildren, Kin and Non-Kin Caregivers
- Youth Support - Occupational Therapy
- Grief Support Group
- Medical Transport
- Parenting Programmes
- Free Legal Advice
Read more below
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Make an appointment
Whangamatā Community Services Trust accept self-referrals, referrals from medical centres in Tairua, Pauanui and Whangamatā and other service agencies.
9:00 AM to 3:00 PM.
|Mon – Fri||9:00 AM – 3:00 PM|
During the Christmas and New Year holiday period there will be a skeleton staff available to deal with urgent matters. We can still be reached on 07 865 7065 during office hours 9am - 3pm.
Public Holidays: Closed Auckland Anniversary (31 Jan), Waitangi Day (Observed 7/2/22) (7 Feb), Good Friday (15 Apr), Easter Sunday (17 Apr), Easter Monday (18 Apr), ANZAC Day (25 Apr), Queen's Birthday (6 Jun), Labour Day (24 Oct).
Christmas: Open 20 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan — 7 Jan.
Abuse and violence
- Education programmes
- Family violence intervention
- Information & support
- Referral to specialist services
- Supervised contact
Legal / civil services
- Tax advice
Free budgeting and financial mentoring services are available.
- Parenting education
- Parent wellbeing
- Whānau support
Parenting Programmes - The WCST regularly run parenting programmes to help parents cope with the challenges and pressures of parenting in today's environment. These programmes are geared towards tackling challenges…
- Crisis assessment
Social Work - Whānau Support & Wellbeing - Crisis Intervention
We provide a range of services and supports aimed at restoring family wellbeing.
The WCST is regularly tasked to intervene when…
Supporting financial independence
We offer a Financial Mentoring Service (Budgeting) to enable couples or individuals to become financially independent and have the ability to create a stress free financial environment through advocating, learning,…
- Drop-in centre
We coordinate the local community food bank. It is run entirely from donations and every little bit helps and is much appreciated. If you or someone you know, is finding…
Our counsellor works with children, young people, adults and groups.
Counselling service is free and focuses on supporting people, partners, family members, colleagues, friends and/or anyone who needs therapeutic help.…
Support for Grandparents Raising Grandchildren, Kin and Non-Kin Caregivers
The WCST provide support for Grandparents, Great Grandparents, Whānau and agency caregivers who are caring for tamariki. We provide everything from financial mentoring, advocacy, parenting skills programmes, counselling and social…
Youth Support - Occupational Therapy
WCST has an Occupational Therapist who works with children and adolescents to support their mental health and well-being. Referrals can be made by self-referral, school or through the GP. The…
Grief Support Group
As well as specialised individual grief counselling WCST offer a grief support group “Shifting Sands” a number of times each year.
Shifting Sands is a free service that has been…
- Kaupapa Māori
Education and training
- Life skills
We offer help with writing CVs and cover letters. We also can connect people with employment advisors.
- Hospital transport/ shuttle
Our wonderful team of volunteers provide transport to DHB medical appointments in Thames, Hamilton and Tauranga, by donation.
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This page was last updated at 11:01AM on August 31, 2021. This information is reviewed and edited by Whangamatā Community Services Trust.