12:00 PM to 11:00 PM.


0800 WHAT'S UP is a FREE counselling helpline and web-chat service for children and teenagers who have concerns about anything, including sexual harm.  Trained counsellors are available from early afternoon to 11pm, 365 days a year.

Ages: Children and Teenagers

Region: All of New Zealand


Our counsellors will help you find solutions to your problems, equipping you with the tools you need to deal with situations now and in the future.  0800 WHAT'S UP also allows you to choose to speak to the same counsellor each time, helping you to build a rapport and confidence.

How to Access:

Call 0800 WHAT'S UP - 0800 942 8787
Mon - Fri    12pm - 11pm
Sat - Sun    3pm - 11pm

Online Chat
7 days a week  3pm - 10pm

For more information on 0800 WHAT'S UP services, see here


5-12 years old, 13-17 years old, 18+ years old

How do I access this service?

Contact us


12:00 PM to 11:00 PM.

Mon – Fri 12:00 PM – 11:00 PM
Sat – Sun 3:00 PM – 11:00 PM

Online Chat Hours:

Monday - Sunday 3:00 PM - 10:00 PM

Public Holidays: Open on all public holidays.

Service Types

Sexual harm victims/survivors - Do you need help and support?

  • Support and counselling


Free Counselling and Online Chat Services for 5-18 year olds

Languages Spoken


Wheelchair Access



Bay of Plenty, Canterbury, Central Auckland, Central Lakes, Dunedin - South Otago, East Auckland, Hawkes Bay, Hutt, Lakes, MidCentral, Nelson Marlborough, North Auckland, Northland, South Auckland, South Canterbury, Southland, Tairawhiti, Taranaki, Waikato, Wairarapa, Waitaki, Wellington, West Auckland, West Coast, Whanganui

Contact Details

0800WHAT'S UP Facebook

0800WHAT'SUP Instagram

Postal Address

PO Box 24-153
Royal Oak

This page was last updated at 1:43PM on April 1, 2019. This information is reviewed and edited by WHAT'S UP.